litebender Posted April 10 #1 Share Posted April 10 I am more familiar with the RCL app which shows deck plans for your cruise. I am not seeing this on the NCL app. Am I missing something? Link to comment Share on other sites More sharing options...
Brian V Posted April 11 #2 Share Posted April 11 No, you're not - NCL is. Would be so nice to have deck plans (or maybe a "how do I get to wherever" function?) but I am not holding my breath 😒 2 Link to comment Share on other sites More sharing options...
Asawi Posted April 11 #3 Share Posted April 11 Once onboard, connected to ship WiFi you will have deck plans in the apo 4 Link to comment Share on other sites More sharing options...
KarenRB Posted April 11 #4 Share Posted April 11 Asawi is correct. On the main screen that comes up with the "Things To Do" links, in the upper right corner are three horizontal bars. Click on this and you'll see a Deck Maps link. 1 Link to comment Share on other sites More sharing options...
Brian V Posted April 12 #5 Share Posted April 12 LOL, I stand corrected...will have to try that next time we are aboard 🙂 Link to comment Share on other sites More sharing options...
litebender Posted April 12 Author #6 Share Posted April 12 On 4/10/2024 at 8:52 PM, Asawi said: Once onboard, connected to ship WiFi you will have deck plans in the apo Hope you're right! Link to comment Share on other sites More sharing options...
The Traveling Man Posted April 12 #7 Share Posted April 12 On 4/10/2024 at 7:52 PM, Asawi said: Once onboard, connected to ship WiFi you will have deck plans in the apo 1 hour ago, litebender said: Hope you're right! Asawi is correct. I have used it successfully on several NCL ships. Link to comment Share on other sites More sharing options...
Gertie17 Posted April 14 #8 Share Posted April 14 I was just on the Prima, and the decks never worked on the app. It opened one deck and never showed another. I went to Guest Services and the IT guy, but they couldn't help. Link to comment Share on other sites More sharing options...
litebender Posted April 14 Author #9 Share Posted April 14 12 hours ago, Gertie17 said: I was just on the Prima, and the decks never worked on the app. It opened one deck and never showed another. I went to Guest Services and the IT guy, but they couldn't help. It's funny, I was on the Prima back in October, but I couldn't remember if I used the deck plans on the app. After reading your post, I now remember having problems viewing the decks; I seem to recall having to touch the screen way at the very bottom to "pull" the deck into view - it was very frustrating and sometimes required a few attempts, but I think I was able to access the deck plans eventually. Thanks for jogging my memory😄. Link to comment Share on other sites More sharing options...
omahabob Posted April 14 #10 Share Posted April 14 I download them prior to the cruise so I always have them. Link to comment Share on other sites More sharing options...
Distinctive-Destinations Posted April 14 #11 Share Posted April 14 57 minutes ago, litebender said: It's funny, I was on the Prima back in October, but I couldn't remember if I used the deck plans on the app. After reading your post, I now remember having problems viewing the decks; I seem to recall having to touch the screen way at the very bottom to "pull" the deck into view - it was very frustrating and sometimes required a few attempts, but I think I was able to access the deck plans eventually. Thanks for jogging my memory😄. I am on the Jade now and the deck maps work perfectly fine in the app on my iPhone 14. Link to comment Share on other sites More sharing options...
litebender Posted April 14 Author #12 Share Posted April 14 1 hour ago, omahabob said: I download them prior to the cruise so I always have them. Good plan. From which site-NCL? Link to comment Share on other sites More sharing options...
omahabob Posted April 14 #13 Share Posted April 14 Yes. EXPLORE-CRUISE SHIPS-EXPLORE-SHIP (for your ship)-Staterooms-DECK PLANS. Link to comment Share on other sites More sharing options...
Nilbog Posted April 15 #14 Share Posted April 15 Once on board, the NCL app is actually helpful. You can see deck maps, itinerary, your booked items, all kinds of stuff. However, take one step off the ship and it's useless, no maps, no calendar, nothing you can use to plan your evening once you get back on the ship. If you're not connected to their wi-fi it's like you're not even on a cruise. On another cruise line, once you've booked a cruise you have full use of the app, and I like that a lot better. Link to comment Share on other sites More sharing options...
litebender Posted April 15 Author #15 Share Posted April 15 57 minutes ago, Nilbog said: Once on board, the NCL app is actually helpful. You can see deck maps, itinerary, your booked items, all kinds of stuff. However, take one step off the ship and it's useless, no maps, no calendar, nothing you can use to plan your evening once you get back on the ship. If you're not connected to their wi-fi it's like you're not even on a cruise. On another cruise line, once you've booked a cruise you have full use of the app, and I like that a lot better. Although I use the app, we still ask for paper copies of the schedule delivered to our stateroom (old habits die hard): It's handy when you're on the beach somewhere. Link to comment Share on other sites More sharing options...
Distinctive-Destinations Posted April 16 #16 Share Posted April 16 4 hours ago, Nilbog said: Once on board, the NCL app is actually helpful. You can see deck maps, itinerary, your booked items, all kinds of stuff. However, take one step off the ship and it's useless, no maps, no calendar, nothing you can use to plan your evening once you get back on the ship. If you're not connected to their wi-fi it's like you're not even on a cruise. On another cruise line, once you've booked a cruise you have full use of the app, and I like that a lot better. Just copy/paste (or write out) your itinerary and save it. I just email mine to myself. Also not sure what you need a deck map for if you aren’t on the ship. Link to comment Share on other sites More sharing options...
CookieShip Posted April 16 #17 Share Posted April 16 On 4/13/2024 at 10:26 PM, Gertie17 said: I was just on the Prima, and the decks never worked on the app. It opened one deck and never showed another. I went to Guest Services and the IT guy, but they couldn't help. I recall having the same issue, but somehow had click so the list of other decks appeared in the drop down menu, almost like a hidden thing you need to click. It was annoying and I didn't even figure out until towards the end of my last cruise. Link to comment Share on other sites More sharing options...
Nilbog Posted April 16 #18 Share Posted April 16 1 hour ago, Distinctive-Destinations said: Also not sure what you need a deck map for if you aren’t on the ship. When you ride a scooter you have to take time to plan routes and avoid obstacles. Link to comment Share on other sites More sharing options...
KarenRB Posted April 16 #19 Share Posted April 16 On 4/13/2024 at 10:26 PM, Gertie17 said: I was just on the Prima, and the decks never worked on the app. It opened one deck and never showed another. I went to Guest Services and the IT guy, but they couldn't help. Just got off Prima also and had no problem seeing them. There was a drop down arrow at the top of the screen where you could toggle between decks. Was using an iPhone if that matters. Link to comment Share on other sites More sharing options...
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