TylerG Posted October 24, 2006 #1 Share Posted October 24, 2006 Hello, My family and I just got back from a great cruise aboard the Freedom of the Seas. However, I wanted make everyone aware to be carefull with your belongings at the Port of Miami. When we arrived via taxi at the port of Miami we as usual tipped the attendant to take care of our bags. Our 12 year old son had a backpack that he also left that was tagged with the room tag. In my sons backpack he had his Play Station Portible (PSP), 3 games, sunglasses, and LOTS of homework. Sunday evening after dinner we had received all of our luggage except for our sons backpack. When I asked the cabin steward about it he informed us that all baggage had been delivered. He then advised that we should check on deck Two for any non-tagged baggage. We checked there and sure enough our sons backpack was there and the tag was ripped off. My son then opened his backpack to find his PSP and three games all gone. The cases for the games were still there, but they stole the games out of the cases. Obviously the theif only wanted items they could put in their pocket. We immediately went to Guest Relations desk and reported the theft. They asked us to fill out a report and then sent two housekeeping personnel to our room to search it for the missing items. (Not sure why they did this, but we did not care). After the search of our room we contacted guest relations and were informed that they would turn the information over to an outside agency who would "handle it". I asked several times to speak with the head of security but was told he was to busy to talk to us anytime durring the cruise. I was told that the outside company would contact me at home after the cruise regarding the "alleged theft". I still do not know what will happen. But, be carefull. And by the way, no I did not have cruise insurance. I have cruised 9 times and have never purchased it. I thought it was more for emergency situations, not for cruise line employee theft!!! If anyone has experienced this before, please let me know how I should proceed or if my son is just out of luck... Link to comment Share on other sites More sharing options...
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