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Shareholder credit


slotaddict

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You know I did already request it. It seemed to me that when I requested it for my Century trip, I had an email confirmation in less than two weeks. It has been about 4 weeks since I requested it and have heard nothing, thats why I asked. I'll wait a little longer than contact the Captains Club.

Thanks for the quick response.

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:) Good evening,

 

This is one area where the now infamously slipping level of customer service has not had an impact.

Tried the Shareholders SBC privilege twice, worked FAST.

Faxed one day, waited one day, e.mailed asking for confirmation my fax was received and got an e.mail back within few hours that $$$ was already ON MY SHIPBOARD ACCOUNT as a credit.

Both times !!

If you already have a booking, register your shares by fax and you'll get the SBC very quickly, no matter how far out your sailing date is.

 

Cheers

Claude

;)

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I sent in confirmation information about our RCI stocks and received confirmation on 2 of the 3 cruises. The one in October, 07, was not confirmed. I just figured that it was too far away.

 

I also received confirmation on the 1st and 3rd of our 3 cruises (for March 2007 and Feb.2008). When I contacted X, was told that the 2nd cruise (Sept. 2007) was a group booking (through our TA) and hadn't yet reached them for accounting. I'll go with that answer for a couple more months and then contact them again. I'm not sure that the answer is plausible, but I'll give X the benefit of the doubt!

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I also received confirmation on the 1st and 3rd of our 3 cruises (for March 2007 and Feb.2008). When I contacted X, was told that the 2nd cruise (Sept. 2007) was a group booking (through our TA) and hadn't yet reached them for accounting. I'll go with that answer for a couple more months and then contact them again. I'm not sure that the answer is plausible, but I'll give X the benefit of the doubt!

:) Good morning,

Yes, their reply makes sense, in theory. There is a time consuming process before a group booking is '' parceled out'' , thus allowing the setting up of individual stateroom shipboard account...before which there is no ''address' to park your shareholders benefits SBC.

Happy sailings

Claude G

;)

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RCL Shareholder Credit states:

... you may request this offer multiple times- as often as you sail on Royal Caribbean or Celebrity Cruises (Excludes Celebrity Xpeditions). Reservations must be booked no longer than May 1, 2007.

 

Apparently it's renewed Annually!

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:) Good evening,

 

This is one area where the now infamously slipping level of customer service has not had an impact.

Tried the Shareholders SBC privilege twice, worked FAST.

Faxed one day, waited one day, e.mailed asking for confirmation my fax was received and got an e.mail back within few hours that $$$ was already ON MY SHIPBOARD ACCOUNT as a credit.

Both times !!

If you already have a booking, register your shares by fax and you'll get the SBC very quickly, no matter how far out your sailing date is.

 

Cheers

Claude

;)

 

I did request it by fax. Is there somewhere on the website that would show you if it was applied to your trip??

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I'm having the same issue. My husband sent the fax info from work and we haven't received any congirmation. We sail in 20 days. Could anyone who has the e-mail address post it here. I gave my husband all the info and it ended up staying at work!:mad:

 

Thanks!!!!

Nanette

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I'm having the same issue. My husband sent the fax info from work and we haven't received any congirmation. We sail in 20 days. Could anyone who has the e-mail address post it here. I gave my husband all the info and it ended up staying at work!:mad:

 

Thanks!!!!

Nanette

 

Hi Nanette !

 

Here is the email address: Shareholderbenefit@rccl.com

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I did request it by fax. Is there somewhere on the website that would show you if it was applied to your trip??

:) Good morning,

I sent an e.mail 2 working days following my faxing the shares certificates and other datas. Got an e.mail back within 1 working day confirming the SBC was alreay applied.

The e.mail is : ShareholderBenefit@rccl.com

Att:Linda Buchanan.

 

Hope this helps

Happy sailing

Cheers

Claude G

:D

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Thanks so much, Andy!!!! I'm going to shoot them an e-mail right now! BTW, is there anyting you want me to check out on Century?! Let me know!

 

Nanette

 

Hi Nanette !

 

You are welcome !

 

I think you are on Century a week before us. We are sailing on Century on 11/27. Please keep the ship in great shape for us, and enjoy your Cruise :)

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:) Good morning,

I sent an e.mail 2 working days following my faxing the shares certificates and other datas. Got an e.mail back within 1 working day confirming the SBC was alreay applied.

The e.mail is : ShareholderBenefit@rccl.com

Att:Linda Buchanan.

 

Hope this helps

Happy sailing

Cheers

Claude G

:D

 

Thanks, I'll give it a try.:)

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I changed travel agents and couldn't remember if I'd sent in the info again, since I had a new booking number. So I called Captain's Club and they confirmed that the credit was posted to my current booking number (meaning I had emailed it but forgotten I'd done it).

 

If you're still concerned if it's there, you can call the Captain's Club to verify - just have your booking number.

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RCL Shareholder Credit states:

... you may request this offer multiple times- as often as you sail on Royal Caribbean or Celebrity Cruises (Excludes Celebrity Xpeditions). Reservations must be booked no longer than May 1, 2007.

 

Apparently it's renewed Annually!

 

Does anyone have a link to info re: this program? We have a reservation for next Sept cruise - got it on board a few weeks ago. I just have to acquire some RCL shares before May next year? I was going to email RCL but it may be faster getting an answer here. THANKS!!!

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  • 3 weeks later...

I wonder if this perk is not available on all Celebrity Journey sailings because it is listed under the Xpeditions banner:

5. Can I use the offer each time I sail?

Yes, you may request this offer multiple times- as often as you sail on Royal Caribbean or Celebrity Cruises (Excludes Celebrity Xpeditions). Reservations must be booked no longer than May 1, 2007.

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Does anyone have a link to info re: this program? We have a reservation for next Sept cruise - got it on board a few weeks ago. I just have to acquire some RCL shares before May next year? I was going to email RCL but it may be faster getting an answer here. THANKS!!!

If your cruise isn't 'til next September, any time prior to sailing would be fine to purchase shares - allowing enough time for the information to be registered at RCCL. The requirement - at the moment - is that the cruise be booked by May 1, 2007. Happily, for some of us, the shares are at a pretty high value at the moment:D:D over $43.

 

You will get following OBC: $50 for sailings of 5 nights or less, $200 6-8 nights, $200 9-13 nights, $250 14 or more nights.

 

To get the OBC you need to provide your name, address, confirmation number (cruise booking), ship and sailing date along with a copy of the shareholder proxy card or a current brokerage statement showing proof of share ownership.

 

For more information do a search on this forum or contact shareholderbenefit@rccl.com

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