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?? about Hertz in cruise terminal in Galveston

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From reading on the board here, I was under the impression that there is a Hertz office in the terminal.


I booked a car post cruise to take to the airport. I was told that I will have to board a shuttle to go to the Hertz office to pick up my car. The lady on the phone said that the office in the terminal isn't actually a rental site. It's basically an information booth that can give you rental info and direct you to the offsite place.


Is this true? I tried to reserve through the local number in Galveston, but they referred me to a national line which is who I spoke with. I'm just hoping that she doesn't know what she's talking about since she isn't even in Houston.



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