TravelGuard is now covering for financial default

[Guest nhrich]

Since I started the thread concerning TravelGuard not covering for financial default, I'll happily now give equal footing (a separate thread) to the fact that TravelGuard has removed Oceania from the not covered list.

 

Congrats to Oceania for getting this resolved so quickly!

 

Rich

 

12/94 Holland America Nieuw Amsterdam - W. Carib

01/96 Norwegian Dreamward - Carib

01/97 Carnival Inspiration - E. Carib

09/98 Celebrity Mercury - Alaska

02/99 Carnival Fascination - S. Carib

09/00 Celebrity Galaxy - Alaska

11/02 Norwegian Sun - W. Carib

03/03 Norwegian Dawn - W. Carib

09/03 Norwegian Majesty - Bermuda

11/03 Carnival Spirit - Panama Canal

 

 

Coming Up Next:

05/04 Voyager of the Seas - Canada

10/04 Pride of Aloha - Hawaii

 

[srb]

In today's world of instant communications it can be a mistake to prejudge things without a little distance between the initial event and the reality of the situation. Your concern over the initial information was laudible but being judgemental from the initial take can be problematic at best. As I said in the other thread, I think Oceania officials deserve great credit for addressing this PR nightmare with such speed and professionalism. My wife and I am on the June 1,2004 cruise and our entire family is booked for the Dec. 21, 2004 holiday cruise both on Regatta. The last few days have been weird and a little unsettling, especially if you are following the message boards.

 

Cudos also to my TA who kept me informed from the minute Travel Guard sent it's notice. However in all fairness your heads up on this board preceded her efforts by a couple of hours. She also informed me when it was resolved. I always use Travelex and I always pay with a credit card. After reading all the emails posted here and elsewhere I truly believe in my favorite saying..."I'd rather be lucky than smart." Thanks for the initial information...the follow up discussion and your acknowledgement when the matter got resolved.

[chicagogal]

My husband and I are looking forward to "skipping Christmas" (and New Years) at home this year and celebrating on the Regatta Miami-Miami RT on Dec 21-Jan 2nd. Is anyone else on this cruise besides the one person posted above?

 

Patty

[jazzsea]

I am a TA and I know that Oceania was "all over" the problem with Travel Guard and had the necessary paperwork taken care of in less than 24 hours.

 

Oversights happen. Fortunately, all is well and Oceania continues to sail proudly and prosper.