Jump to content
Cruise Critic Community

Archived

This topic is now archived and is closed to further replies.

spate

Air Tahiti...What was your experience

Recommended Posts

At LAX are there separate lines for first/business class to go through baggage screening and security?

 

Does ATN have separate lines for check-in for first/business?

 

What time do you suggest arriving for the 1:00 pm flight. We were planning on flying into to LAX the day of our flight and arriving there at 11:00 AM. Is that sufficient time to switch terminals etc..

 

Anybody know if baggage can be checked through to Tahiti from Miami?

Share this post


Link to post
Share on other sites

At LAX are there separate lines for first/business class to go through baggage screening and security?

 

Does ATN have separate lines for check-in for first/business?

 

What time do you suggest arriving for the 1:00 pm flight. We were planning on flying into to LAX the day of our flight and arriving there at 11:00 AM. Is that sufficient time to switch terminals etc..

 

Anybody know if baggage can be checked through to Tahiti from Miami?

Share this post


Link to post
Share on other sites

I've been to Tahiti on the Paul Gauguin three times, and each time the lineups at ATN in L.A. were fair (worse after 2001.) But once you get to that departure lounge, it's golden--it means you're going to Tahiti! Nothing can be bad after that. The excitement of going back to paradise compensates very nicely.

 

We've had good experiences in coach on ATN. Neither of us is that tall, so that makes a difference. Faha'a airport is pretty bad, but again, worth it, and the same no matter what airline you are on. We're thinking of going Business next year for the first time--we'll see if we think it's worth it.

Share this post


Link to post
Share on other sites

Ia orana

Veteran of a dozen round trips to fly back home to Moorea all with ATN.

Only once had a technical problem with adequate information provided.

It would be nowaday near impossible to find any carrier that has not suffered at a time or another any technical difficulties.

 

The aircrafts are between 2 to 5 years of age and offer great amenities compared with a previous flight on Air new Zealand's 767( no longer flying the route) with less comfort on board nor the tahitian hospitality.

 

The choices to fly to Tahiti are for the most flights Air Tahiti Nui

The $ 700 one way upgrade is definitely the best deal around if comfort is a consideration ( should your budget allows it of course ).

 

Air france flies three times per week. finally the least used route is Hawaiian airlines via Honolulu. Some Tahiti Specialist have a deal with a free stopover in Hawaii and free inter hawaiian islands flights. The business class fare (off season ) costs in the region of $ 2000 ( from any of the 7 gateways on the US west coast, the stopover and the 4 segments of flights in Business class.

Only draw back is only one flight per week (Saturday going, early Sunday returning )

 

Hope this helps

 

meherio

447621536_tnbizzgauguin.jpg.ea15fd265bbd9138cae464f79771b455.jpg

Share this post


Link to post
Share on other sites

Ia orana

They have indeed a separate line for their premium passengers.

You would still need to get your luggage screened before check in.

 

The counters do open 3 hours prior to the flight's departure

Hope this helps

 

meherio

la067_11.jpg.2e81247366c579a1c4dcd8c9ab746e9f.jpg

Share this post


Link to post
Share on other sites

When would you suggest getting in line for the best chance at the $700 upgrade? Early, or do they wait & save those seats for the end?

Thank you.

Share this post


Link to post
Share on other sites

Ia orana

First come first served

the only stipilation of course is that there is space and also catering for the airline to offer those seats for sale.

 

the counter do open at least 3 hour prior to the departure.

 

Enjoy Air Tahiti Nui

 

Meherio

Share this post


Link to post
Share on other sites

We were in line 2 1/2 hours before the flight and the upgrades were already gone. We were told "they just sold the last one."

Share this post


Link to post
Share on other sites

Can anyone tell me what type of games are offered on the plane? Is it a Nintendo or something like that? I would like to learn how to play whatever is offered before the trip. Also, I suffer from Parkinson's and really feal uncomfortable on planes because I alway's get the middle seat - my husband loves to look out the window - I need to move around A LOT to make the symptoms go away. Any suggestions on where I should try to get a seat to give myself as much room as possible to not disturb the people sitting next to me. If we are flying in a day early will the plane be completely full? What is the seat arrangements for this plane?

Share this post


Link to post
Share on other sites

Ia orana

First of all the seats are 2-2/2-2

(Each seat on the Airbus A 340 are either window-aisle or Aisle-center / center -Aisle and Aisle-Window).

 

Book early and make sure to call the airline at the earliest for your seat assignment. Note that for some of the air purchase with the cruise that the airline might not offer advance seat assignment. The consideration of an upgrade comes to mind for that extra space/ comfort and larger Tv.

 

 

The games on Board:

Solitaire, Chess, Backgammon,slots, poker, inflight trivia challenge, mini golf, tetris,tic tac toe, invasion, animal factory, elephoant memory.

 

The airline has 2 different entertainment systems/ controls depending on the aircraft,Ship Nuku Hiva, Bora Bora and Mangareva has the latest system

Ship Moorea and Rangiroa a different one.

 

Hope this helps

Meherio

Share this post


Link to post
Share on other sites
Ia orana

They have indeed a separate line for their premium passengers.

You would still need to get your luggage screened before check in.

 

So at LAX is the process you get your bags screened and then get in line to check in?

 

That would seem odd as wouldn't you still have an opportunity to put some "contraband" so to speak in your bag prior to giving it up?

Share this post


Link to post
Share on other sites

Ia orana

Once screened, A TSA agent will bring your bags to the counter, so much for the contreband items

 

meherio

Share this post


Link to post
Share on other sites

Although everyone has mentioned the seating is tight on ATN, doesn't seem anyone has mentioned that if you are overweight it is downright uncomfortable.

 

Wouldn't have been so bad, i'm used to squishing with my SO but...who ever heard of armrests that only go up halfway? It dug painfully into my thigh the entire way. (and no we weren't in the front or an exit row)

 

And when people talk about it being nearly unbearable when the person in front of you reclines, they aren't kidding. We are talking inches between your face, and the monitor on the back of your seat (and the other persons head).

 

I've flown Air New Zealand as well as many other airlines and no airline has been as uncomfortable for me as ATN. ANZ was actually COMFORTABLE.

 

Anyway, that all said i'm going back to FP next April because it is paradise and 8 hours of painful misery is worth it.

Share this post


Link to post
Share on other sites

my first trip on ATN was in '79--totally different world--747--loads of us standing in the rear of the plane--I remember we paid for mixes for drinks--since we needed to get rid of the liquor we had on board

 

Don't think trying to sleep was in the program--we were a group of over 150 from all o0ver kthe US--a trip sponsored by Armstrong Rubber Co.

 

By the way--Bloody Mary's was new at that time--where the bar in now--the oval bar--was the dining room maybe 5/6 tables--they brought you the fish to poick on a plank--the bar might have hel 5/6 people--no tgee shirts or tour buses

 

The last time we took ATN I must admit that we up-graded--of course, no complaint

 

Nancy:D

 

We now travel Air France--it doesn't go every day--only 3 days per week

 

 

We'll be going aGAIN NEXT mARCH

 

 

When we upgraded--we really had no intention of doing that--it was 2 days after all the restrictions were put on airline travelers--they gave us everythinhg we couldn't have cream--bottled water etc.

 

we would fly anything to get there, also

 

Nancy:D

Share this post


Link to post
Share on other sites

Ia orana,

Air Tahiti Nui has only been in existence since 1998 withat that time a sole Airbus A340-200. The last post refers to the previous airline serving Tahiti : UTA french Airlines 747. (absorbed by Air france in 1993 and still very missed .

 

The initial aircraft has now been replaces by 5 Airbuses A 340-300.

 

Meherio

Share this post


Link to post
Share on other sites

:D :D

Ia orana,

Air Tahiti Nui has only been in existence since 1998 withat that time a sole Airbus A340-200. The last post refers to the previous airline serving Tahiti : UTA french Airlines 747. (absorbed by Air france in 1993 and still very missed .

 

The initial aircraft has now been replaces by 5 Airbuses A 340-300.

 

Meherio

 

Well--this shows I don't have a 30-some year memory--sure thought I did--although I remember vividly Bloody Mary's--no tour buses in those days

 

Nancy:D

Share this post


Link to post
Share on other sites

We were on the Sept. 21 Princess Hawaii/Tahati cruise and were set to go home on October 2. All the air and cruise was booked through Princess.

 

When we got to the airport we were told the flight was delayed 2 hrs. due to maintence problems. Instead of leaving 10 PM we left midnight, which made us late for all of our other connects at LAX We were told by TNA to go to there counter when we arrived in LAX and they would handle rescheduling of our connections. At LAX, and waiting in line for half an hour we were told by a very rude counter person with TNA by the name of Aliance that it was not their problem to get us connecting flights that it was American Airlines problem. We went to AA and waited again half and hour or more in line and were told by them that it wasn't there problem either it was TNA problem because we were delayed. Once again back to TNA line for a a half hour, to be told by same rude counter person the same answer. I asked to see a supervisor and was told she would tell you the same and supposedly went to get her. She never made an appearance after 45 mins. we left.

 

Here we are in limbo by both airlines. We went to the info desk as the airport and they were very help full and got a supervisor on the phone, who told us that it was TNA responsibility to get us to LAX and AA to book there after.

 

Once again back to AA ticket counter, another half hour in line and we asked to see a supervisor. We were going back and forth from 11AM and now it is 3PM. According to the supervisor at AA the only flight she could get connections for LAX to IAH was 12:30 AM. AA very direct and unhelpful in this situation. Asked if possible for standby or another airline. She told us we could either take it or leave it there were no more flights until the next day. She never checked on anyother airline. We had no choice in this matter.

 

Thanks to TNA we spent over 12 hrs. in the airport in LAX. I assume unknowing to us all they were going on strike and could care less about the customers. I will never fly TNA or American airlines again.

 

Both the American airlines planes we got were extremely old , interior in need of refurbishing, floors and walls with missing paint and large gashes. The first plane everytime anyone passed by the floor would slightly indent and make a creeking sound. The second plane I laid my head on my pillow on the wall near the window and the wall indented about an inch toward the outside fuselage. I didnt sleep for fear the entire wall was going to cave in. On this flight we were given the seats at the back of the plane right next to the engine which rattled the whole trip while we could see other empty seats but were told the plane was full when asked.

 

 

There were others also left behind they just got fed up with going back and forth and just paid for another ticket on other airlines for fear they were going to be stranded.

Share this post


Link to post
Share on other sites

Ia orana

 

Understood your efforts to communicate your extreme disapointment with the airline.

 

Have you contacted the sales office of ATN with a formal letter of complaint ?

 

As responded in the other post on this forum

you apparently had separate tickets hence technically the lack of need to assist you with the schedule change. Both airline could have assisted is granted as a point, they did not. You might as well post a similar post with an angry icone for AA in all fairness.

 

meherio

Share this post


Link to post
Share on other sites

As responded in the other post on this forum

you apparently had separate tickets hence technically the lack of need to assist you with the schedule change.

 

We also have separate tickets on our return and are transferring to Delta at LAX. I have spoken with our TA who is going to try to consolidate to one ticket. Do you happen to know what the procedure would be upon our return to LAX.

 

Specifically after we clear customs with our luggage do we put it back on a conveyor belt if it was through checked to our final destination or do we have to check in again. We are tight on our connection but are hoping we won't need to spend another night in LA. If we can cut out a step it would be worth any extra fee we might incur in changing our tickets.

Share this post


Link to post
Share on other sites
We were on the Sept. 21 Princess Hawaii/Tahati cruise and were set to go home on October 2. All the air and cruise was booked through Princess.

 

When we got to the airport we were told the flight was delayed 2 hrs. due to maintence problems. Instead of leaving 10 PM we left midnight, which made us late for all of our other connects at LAX We were told by TNA to go to there counter when we arrived in LAX and they would handle rescheduling of our connections. At LAX, and waiting in line for half an hour we were told by a very rude counter person with TNA by the name of Aliance that it was not their problem to get us connecting flights that it was American Airlines problem. We went to AA and waited again half and hour or more in line and were told by them that it wasn't there problem either it was TNA problem because we were delayed. Once again back to TNA line for a a half hour, to be told by same rude counter person the same answer. I asked to see a supervisor and was told she would tell you the same and supposedly went to get her. She never made an appearance after 45 mins. we left.

 

Here we are in limbo by both airlines. We went to the info desk as the airport and they were very help full and got a supervisor on the phone, who told us that it was TNA responsibility to get us to LAX and AA to book there after.

 

Once again back to AA ticket counter, another half hour in line and we asked to see a supervisor. We were going back and forth from 11AM and now it is 3PM. According to the supervisor at AA the only flight she could get connections for LAX to IAH was 12:30 AM. AA very direct and unhelpful in this situation. Asked if possible for standby or another airline. She told us we could either take it or leave it there were no more flights until the next day. She never checked on anyother airline. We had no choice in this matter.

 

Thanks to TNA we spent over 12 hrs. in the airport in LAX. I assume unknowing to us all they were going on strike and could care less about the customers. I will never fly TNA or American airlines again.

 

Both the American airlines planes we got were extremely old , interior in need of refurbishing, floors and walls with missing paint and large gashes. The first plane everytime anyone passed by the floor would slightly indent and make a creeking sound. The second plane I laid my head on my pillow on the wall near the window and the wall indented about an inch toward the outside fuselage. I didnt sleep for fear the entire wall was going to cave in. On this flight we were given the seats at the back of the plane right next to the engine which rattled the whole trip while we could see other empty seats but were told the plane was full when asked.

 

 

There were others also left behind they just got fed up with going back and forth and just paid for another ticket on other airlines for fear they were going to be stranded.

 

We were on the same cruise and same 2 hr late flight back to LAX. Our flights were booked thru Princess also. When we checked in at the airport in Papeete at 7pm, they told us the 10pm flight would be 2 hrs late... and it was... interesting... They also canceled our mid-day connecting AA LAX-Austin non-stop flight and booked us on a late evening AA LAX-Austin non-stop.

 

After arriving LAX approx 1.5 hrs late, we gathered our bags and proceded to the AA counter where we had 30 minutes to make our original flight to Austin. However we didn't meet the AA LAX requirement of checking bags in 45 minutes before the flight or we could have changed back to the original flight and been much happier.

The AA counter agent was very polite and courteous and booked us on a connection thru Dallas that was due to leave in 1 hour. This option was more appealing than waiting in the airport 5 hours for the non-stop that ATN had re-booked us on. We ended up getting home to Austin ~3 hours before the non-stop. The downer was our bags didn't make the DFW connection and didn't arrive home til the wee hours of the morning.

 

Bottom line is.... The ATN flight was as comfortable as can be expected for a 8 hour flight in coach. It would have been more enjoyable without the stress of knowing we couldn't make our LAX connection.

The airport checkin line was 1.5 hours long since we went with the herd of Princess transfers. It would be less time standing in line, but would have been an even longer wait at the airport if you did your own transfer and arrive earlier by Taxi.

Share this post


Link to post
Share on other sites

I went to Tahiti coach and luckily I returned business class.

The flight down was great. I was lucky enough to have an empty seat beside me so I did not feel crowded.

I played trivia on the back of the seat TV for awhile and then I read and then I watched 1 movie from the seat and 1 movie on my portable DVD player. and before you know it it was time to land.

The staff were friendly and soft spoken and tried hard to make the flight as comfortable as possible for everyone.

The food in Coach however was not that great.

 

My return to LAX from PPT was in business and was wonderful ...the food was great and the service attentive. I watched a movie until the meall was served and then like everyone else I slept in my 150 degree flatbed seat. It was the best flight I have ever had.

The staff woke us up to serve us a choice of cheese omelet or fruit crepes and voila we were landing in LAX.

 

Yessssss it was worth every penny of the upgrade price to be rested and fully functioning and ready to deal with the lineups and US customs in LAX.

 

Thank you Air Tahiti Nui for a good flight in coach and definitely a great flight in business class!!!!!

Share this post


Link to post
Share on other sites

  • Forum Jump
    • Categories
      • 2019 Cruisers' Choice Destination Awards
      • Celebrity Cruises President and CEO Lisa Lutoff-Perlo invites you to #CrewUpWithWomen
      • Forum Assistance
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Digital Photography & Cruise Technology
      • Member Cruise Reviews
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...