jaycor99 Posted September 18, 2007 #1 Share Posted September 18, 2007 Hi just made a payment on line and was given a message that Elite members are eligible for new Captain's Club Benefits. We have never cruised with celebrity but are diamond on RCCL-I have read earlier about the benefits which are not near as good as Rccl but that is okay because we need a change. Link to comment Share on other sites More sharing options...
Brad1185 Posted September 18, 2007 #2 Share Posted September 18, 2007 You can go to the Celebrity web site and believe me there was nothing that stood out to me as sounding any good. Dont get your hopes or up too much. Link to comment Share on other sites More sharing options...
amazing Posted September 18, 2007 #3 Share Posted September 18, 2007 Basically, from what I found out, is that the perks for Elite members have been downgraded. They removed the “dinner with a senior officer” for example. At the end I think more and more people reach the Elite level, so they had either cut the perks or come up with an additional level (like RCCL’s diamond plus) Personally I find the Crown and Anchor program much more rewarding and interesting. Only the given discount booklet with RCCL does offer REAL offers and discounts (for Diamond) like free ice cream, free specialty coffee, free photo, free Johnny Rockets menu. And even discounts on balcony or suite cabins. The Celebrity program is far from that level in my opinion. I feel that the Captains Club basically does not bring anything real extra to my cruise experience. At least it’s in no way rewarding enough to give me the “we’re so glad you’re back and appreciate this” feeling ! Link to comment Share on other sites More sharing options...
C 2 C Posted September 18, 2007 #4 Share Posted September 18, 2007 Hi just made a payment on line and was given a message that Elite members are eligible for new Captain's Club Benefits. We have never cruised with celebrity but are diamond on RCCL-I have read earlier about the benefits which are not near as good as Rccl but that is okay because we need a change. Classic Level Benefits* One-Category Upgrade Complimentary Custom Air Request Presailing Specialty Restaurant Reservations Priority Embarkation (where available) - Founder Classic Members Only Exclusive Captain's Club Party Captain's Club Premium Booklet filled with valuable onboard offers Preferential Debarkation (where available) - Founder Classic Members Only Reunion Cruises Online Newsletter Additional sailing credit on itineraries of 12 nights or more (maximum of three sailing credits per sailing) Additional sailing credit for booking a Concierge Class stateroom or Suite (maximum of three sailing credits per sailing) **After earning 5 cruise credits Select Member Benefits Includes all benefits of Classic membership, plus: Behind-the-Scenes Tours Chardonnay Blending Seminar Priority Status for Shore Excursion Waitlist Senior Officer's Cocktail party Opportunity to enroll in Royal Caribbean's Crown & Anchor Society program at the Platinum Level Plus all Classic Member Benefits Elite Member Benefits Includes all benefits of Classic & Select membership, plus: Complimentary use of Thalassotherapy Pool on Galaxy and Mercury Private Shipboard Departure Lounge with Continental Breakfast Priority Tender Service Priority Waitlist for Dining Room Seating Opportunity to enroll in Royal Caribbean's Crown & Anchor Society program at the Diamond Level Plus all Select and Classic Member Benefits *** After earning 10 cruise credits When it comes right down to it, except for a few drinks and a free bingo card there are no benefits to being elite on Celebrity. The upside is that the cruising experience makes up for the lack of perks. Link to comment Share on other sites More sharing options...
Jimsgirl Posted September 18, 2007 #5 Share Posted September 18, 2007 One of the things I liked was the use of the "private dis embarking lounge" however the last time I cruised with Celebrity, I found that the coffee/tea and danish was not offered. There were waiters there but they simply stood and chatted to each other, when I attracted a waiters attention and asked if I could have tea, I was told that they had none, asked if they had coffee, and finally was given a cup of thick sludge, no cream and no sugar, and certainly no danish ! The service in any area of the ship (any ship ,any line) depends on the staff, and the senior management.If senior management is poor, the staff skip on their duties. Link to comment Share on other sites More sharing options...
dutchess43 Posted September 18, 2007 #6 Share Posted September 18, 2007 I have to agree the perks for elite are terrible they pale in comparison with RCI. We just got off of the Enchantment & as Diamond members just the use of the concierge lounge made it worth while to sail on that cruise. Link to comment Share on other sites More sharing options...
bububr Posted September 18, 2007 #7 Share Posted September 18, 2007 The 'New' benefits described, are simply the crossover availability from Celebrity to Royal Caribbean status and visa versa.... Thats it. Dave:eek: Link to comment Share on other sites More sharing options...
kitty9 Posted September 18, 2007 #8 Share Posted September 18, 2007 In all my cruises with Celebrity, I've never seen a separate embarkation lounge. Where the heck is it, and why didn't anyone know what I was talking about on our last cruise? Link to comment Share on other sites More sharing options...
C 2 C Posted September 18, 2007 #9 Share Posted September 18, 2007 In all my cruises with Celebrity, I've never seen a separate embarkation lounge. Where the heck is it, and why didn't anyone know what I was talking about on our last cruise? I see no mention in any post of Embarkation Lounge, There never has been one. What is mentioned is the dis-embarkation lounge which in many cases is the specialty restaurant but other rooms have been used as well. Link to comment Share on other sites More sharing options...
Longboysfan Posted September 18, 2007 #10 Share Posted September 18, 2007 I see no mention in any post of Embarkation Lounge,There never has been one. What is mentioned is the dis-embarkation lounge which in many cases is the specialty restaurant but other rooms have been used as well. I have used this the last 3 or 4 times we were on the ship. It is usually the Michaels club or some small spot amid ship. The Captains club hostess or future cruise sales person usually stops by that morning. They have either walked us out or given us the green light that we could leave. Link to comment Share on other sites More sharing options...
bububr Posted September 18, 2007 #11 Share Posted September 18, 2007 I have seen the 'dis-embarkation lounge' on my cruises. The problem I have seen is that it is never staffed, and the danish, juice and coffee are consumed by those simply walking by, or are in line waiting to get off. The most frequently used places I have seen are the library, conference room and theatre. Its starting to look like X's policing of any of their perks or policies are about as good as their ability to enforce a dress code. Not that it ruins my cruise, but it does make me question the integrity of the company and their policies. Dave:eek: Link to comment Share on other sites More sharing options...
dkjretired Posted September 18, 2007 #12 Share Posted September 18, 2007 The 'New' benefits described, are simply the crossover availability from Celebrity to Royal Caribbean status and visa versa.... Thats it. Dave:eek: Those aren't new they are at least three years old.... Maybe its something they didn't put on the web site yet. Celebrity is going to have to do something about the benefits as they really have a reputation as having perhaps the worst benefits of all the cruise lines. They really are pitiful... Link to comment Share on other sites More sharing options...
bububr Posted September 18, 2007 #13 Share Posted September 18, 2007 I actually just called to do a group booking and thats what the rep. told me. I know they are not 'new', but they are the newest as far as I can remember. BTW: It would be nice if they added a new level above Elite. Dave:eek: Link to comment Share on other sites More sharing options...
jaycor99 Posted September 19, 2007 Author #14 Share Posted September 19, 2007 thanks everybody I had already read about the benefits-but when I say the note saying that there were new ones for Elite members then I thought something new was available- thanks again Link to comment Share on other sites More sharing options...
dkjretired Posted September 19, 2007 #15 Share Posted September 19, 2007 I actually just called to do a group booking and thats what the rep. told me. I know they are not 'new', but they are the newest as far as I can remember. BTW: It would be nice if they added a new level above Elite. Dave:eek: Thats funny, good ole Celebrity customer service, clueless.... Link to comment Share on other sites More sharing options...
C 2 C Posted September 19, 2007 #16 Share Posted September 19, 2007 thanks everybody I had already read about the benefits-but when I say the note saying that there were new ones for Elite members then I thought something new was available- thanks again It's the dumb computer. Despite a system upgrade, it can't tell the difference between regular cruisers and occasional ones so it sends a message at random Link to comment Share on other sites More sharing options...
la_croisiere_s'amuse Posted September 19, 2007 #17 Share Posted September 19, 2007 I agree, they're pretty pitiful -- but at least according to the website, there is one nice perk for us on the Mercury: complimentary access to the T-pool!! We're doing CC rather than a suite this time, so I initially thought that we'd have to pay $20 a day. I was very happy to see that we won't have to pony up -- in theory, at least. I guess we'll find out next weekend! :) Link to comment Share on other sites More sharing options...
billscruiser Posted September 19, 2007 #18 Share Posted September 19, 2007 I believe you also receive a 10% discount on the Xpedition when you are Elite. Considering the cost of that cruise, could be a nice perk. We hit Elite after Thanksgiving...our nice perk is that we will then be Diamond with RCCL. Link to comment Share on other sites More sharing options...
Bruin Steve Posted September 19, 2007 #19 Share Posted September 19, 2007 I recently cruised on the new RCCL Liberty of the Seas (I'm a Diamond level C&A member even without the reciprocity thing) and the one really nice benefit they have there is the "Diamond Lounge"... They delivered a special key to my room that gave me access to the lounge 24 hours a day...nice room with great view up on the top deck...ample seating (Never too large a crowd...I guess there weren't a lot of Diamond members or maybe some were too busy elsewhere)... Every afternoon/evening, they had a nice spread of special appetizers/hors d' ouvres/desserts and had the Diamond concierge pouring FREE DRINKS... It became part of my regular routine to head up to the Diamond Lounge before dinner and enjoy my pre-dinner drinks there... This is easily the BEST Diamond level perk I've ever had ...and I really wish Celebrity would institute the same thing... It's not that I can't afford to pay for my own drinks... It's that you really feel like you are being treated in a special manner in gratitude for your considerable patronage... And I am one of those who really thinks the cruise line owes me nothing for repeat patronage...I get my full dollar's worth every time I cruise and feel that everyone who pays for the cruise deserves the best treatment and service the line has to offer... But, gee, Celebrity can get rid of any other perk it wants if they'd just add an "Elite Lounge"... Link to comment Share on other sites More sharing options...
Arubalisa Posted September 20, 2007 #20 Share Posted September 20, 2007 This is easily the BEST Diamond level perk I've ever had ...and I really wish Celebrity would institute the same thing... The quality of the perks on RCCL vs. X, REALLY make me wonder if corporate isn't just towing X out to sea to sink her into the abyss never to be heard from again...:( Link to comment Share on other sites More sharing options...
C 2 C Posted September 20, 2007 #21 Share Posted September 20, 2007 The quality of the perks on RCCL vs. X, REALLY make me wonder if corporate isn't just towing X out to sea to sink her into the abyss never to be heard from again...:( Then RCL would not be investing in 4 new Celebrity ships. HAL has a very faithful following and there are even fewer perks. It seems to be a trade off, better service & food vs perks. It would be a nice surprise if the new ships have an Elite lounge... Link to comment Share on other sites More sharing options...
kelmac Posted September 20, 2007 #22 Share Posted September 20, 2007 I think the perks are in the product. RCI has beautiful ships, but their food and service is lacking, whereas Celebrity's cuisine and superior space ratios, makes for a better core experience. If being treated "famously" is a goal of Celebrity, perhaps my wife and I could be considered "poster children". We have been invited to the Captain's table six times; we have toured the back stages of theatres, toured galleys, toured the bridge; been to parties with officers; wine tastings; tea times; disembarkation lounges; we have been the first couple to disembark; flowers in the cabin; gifts in the cabin; after dinner roses for my wife; free photos; priority tendering; free use of the Aqua spa (Galaxy). All this, at a price competitive with the mass market cruise lines!:) What's not to like? Enjoy! Kel Link to comment Share on other sites More sharing options...
Andy Posted September 20, 2007 #23 Share Posted September 20, 2007 It would be a nice surprise if the new ships have an Elite lounge... Hi Arno ! I have put that on the comment cards, dozens of times :). That is definitely one of the many features I hope that the Solstice Class has. Let's hope Celebrity is listening ! Link to comment Share on other sites More sharing options...
greeneg Posted September 20, 2007 #24 Share Posted September 20, 2007 Actually, when we were on the Mercury in January, we did use the Elite Disembarkation Lounge ( it was in the Movie Theater) and it was staffed, tea, coffee, OJ and DANISH, were there. We were among the first to disembark so it certainly did work for us. Link to comment Share on other sites More sharing options...
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