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booking with PVP vs. online...


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Are there any perks to booking with a PVP, as opposed to booking online? If I book online, and the price drops, can I still get the lower price? or upgraded?

 

Tracy in Neb.:)

I prefer booking with a PVP. I have one that I really like and she always looks to see what the best deals are. I do check online to see the prices, but then I call and book through her.

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I prefer booking with a PVP. I have one that I really like and she always looks to see what the best deals are. I do check online to see the prices, but then I call and book through her.

 

Does she match prices you find online?

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Are there any perks to booking with a PVP, as opposed to booking online? If I book online, and the price drops, can I still get the lower price? or upgraded?

 

Tracy in Neb.:)

 

Im assuming when you say online you mean the carnival website.

 

Its always good to call a PVP because there could be a residency or other specialS you qualify for that you wouldnt get by booking from the Carnival website.

 

Once you book on the Carnival website you are have all the same rights to price adjustments or upgrades as someone that booked with a PVP.

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I've never asked her to. Carnival is supposed to match prices, so I have to assume they do. She usually finds us a good deal within Carnival.

Their "best price promise" actually says the following:

 

 

 

With our Best Price Guarantee, you can be completely confident with the rate you receive. Very simply, you won't find a lower advertised price online for Carnival cruises.

 

If you do find a lower advertised price online within 24 hours of making your online booking with us, we will refund the difference.

 

 

So its really moot, since Carnival doesnt allow any agency to post a lower advertised price. If a agency wants to rebate part of their commission you would have to call or email the agency for a quote, which is outside the scope of the BPG.

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I booked my upcoming cruise with a Carnival PVP. She got me one price drop, but was unable to match an online agency. Apparently, the online agency had done a group booking a year in advance when prices were lower. Even in the PVP had been able to give OBC for the difference, I would have been happy, but she said she was as low as she could go. For several hundred dollars difference, I ended up transferring my booking to the online agency.

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I always call Carnival direct and book. They don't show military discounts on the website, so if you are entitled to you, you need to call them to get the lowest price. At least, I have never seen military prices on their website!!!

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Their "best price promise" actually says the following:

 

 

 

With our Best Price Guarantee, you can be completely confident with the rate you receive. Very simply, you won't find a lower advertised price online for Carnival cruises.

 

If you do find a lower advertised price online within 24 hours of making your online booking with us, we will refund the difference.

 

 

So its really moot, since Carnival doesnt allow any agency to post a lower advertised price. If a agency wants to rebate part of their commission you would have to call or email the agency for a quote, which is outside the scope of the BPG.

 

I consistently have found several lower rates on cruises on line than on Carnival site.

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We never found a apple to apple cruise price cheaper then from our PVP. We always check the net with 4 or 5 prices just make sure the price you have includes everything. We are lucky to be able to use the military price and nobody has ever had a better price then our PVP. To each their own.

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Their "best price promise" actually says the following:

 

 

 

With our Best Price Guarantee, you can be completely confident with the rate you receive. Very simply, you won't find a lower advertised price online for Carnival cruises.

 

If you do find a lower advertised price online within 24 hours of making your online booking with us, we will refund the difference.

 

 

So its really moot, since Carnival doesnt allow any agency to post a lower advertised price. If a agency wants to rebate part of their commission you would have to call or email the agency for a quote, which is outside the scope of the BPG.

 

I think it's actually pretty dishonest of Carnival to offer this BPG. It actually does nothing for anyone EXCEPT, give them a false sense of security. Since Carnival doesn't allow anyone to advertise a lower price, then of course, Carnival can guarantee that no one has a lower price advertised.

 

While this is not "illegal" I think it definitely can be called "immoral".

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Many of the large on-line agencies will quote prices better than what you will find as the "advertised" prices since they will give you some of their commission from the cruise line back to you, plus may also be getting a break if they can include you in a group block of rooms that their agency has got a deal on. Carnival can't match these types of deals since they're not advertised.

 

A Carnival PVP can sometimes find a good deal for you though. A good PVP should know the various discounts probably better than an external agency, so might find some combination of past guest / residency / senior / military / other promotional discounts or upgrades that can beat others.

 

You can always start your booking with Carnival, check with some the large reputable online agencies to see if they can beat this, and then transfer the booking to the agency of your choice if they can get you a better deal. Do you research though -- search on-line for any reports of problems with the agency. Make sure you choose an agency that is up-front about including all of the fees in their quote. Watch out for booking fees, cancellation fees, etc. Check that they will honor prices drops with no fees and whether they will try to do something for you even if the payment date has passed. Some agencies will also require full payment earlier than what Carnival would.

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As other posters have stated the Carnival Website does not show many of the applicable discounts (senior, resident, past passenger etc) and many of the online agencies don't show them either. Its always best to check with "human" who can actually check on any possible discounts.

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I booked my upcoming cruise with a Carnival PVP. She got me one price drop, but was unable to match an online agency. Apparently, the online agency had done a group booking a year in advance when prices were lower. Even in the PVP had been able to give OBC for the difference, I would have been happy, but she said she was as low as she could go. For several hundred dollars difference, I ended up transferring my booking to the online agency.

 

We had the same thing happen to us a couple of years ago. :confused:

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PVP's don't actually get commission but they get "points" for their bookings. So if you find a TA with a lower price than the PVP, don't feel bad about transferring your booking. The PVP still gets credit and the TA still gets the commission.

 

One thing about PVP's...the first thing I always ask is "Have you ever been on a cruise?" You'd be surprised how many have never stepped foot on a ship!

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Are there any perks to booking with a PVP, as opposed to booking online? If I book online, and the price drops, can I still get the lower price? or upgraded?

 

Tracy in Neb.:)

 

Online agencies will almost always beat carnivals best price. Many of them discount their commisions to get your business. COMPETE (hint) is the best place to get prices and almost always I use the same TA as they quote the best prices. Past guest, residentcy, military it does not matter you will get a better price usually near 10% better. Now I do not sacrifice cancellation fees, price drops etc for a lower price. Make sure if you use a TA you know every detail about these things before you book. I have never had a problem with service using this method. IMO PVPs are OK for some folks but for me who knows the ins and outs of cruise pricing/upgrades and others perks along with the fine print, this is the way to go.

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Online agencies will almost always beat carnivals best price. Many of them discount their commisions to get your business. COMPETE (hint) is the best place to get prices and almost always I use the same TA as they quote the best prices. Past guest, residentcy, military it does not matter you will get a better price usually near 10% better. Now I do not sacrifice cancellation fees, price drops etc for a lower price. Make sure if you use a TA you know every detail about these things before you book. I have never had a problem with service using this method. IMO PVPs are OK for some folks but for me who knows the ins and outs of cruise pricing/upgrades and others perks along with the fine print, this is the way to go.

Agree with you entirely on this. Make the agencies COMPETE for your CRUISE business.

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You would be surprised how many of the Vacation Specialists at all the cruise lines, not just Carnival, have never cruised. When I first started cruising I assumed that anyone who worked for the companies would be experienced cruisers..... not so. I'm glad I used a good accredited cruise counselor for my first cruises .... the knowledge I learned from her has been invaluable.

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Their "best price promise" actually says the following:

 

With our Best Price Guarantee, you can be completely confident with the rate you receive. Very simply, you won't find a lower advertised price online for Carnival cruises.

 

If you do find a lower advertised price online within 24 hours of making your online booking with us, we will refund the difference.

 

So its really moot, since Carnival doesnt allow any agency to post a lower advertised price. If a agency wants to rebate part of their commission you would have to call or email the agency for a quote, which is outside the scope of the BPG.

This is exactly right!

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