judatt Posted July 8, 2008 #1 Share Posted July 8, 2008 Greetings, everyone. I recently made final payment for an upcoming cruise. Owed about $3500 and when I received my credit card statement I noticed there was a $2500 charge to Celebrity and a $1000 charge to the travel agency. Does that make sense? In the past when we have been on a cruise and made payment it was one charge - I can't remember if it was to the cruise line or to the agency. Thanks for your input. Link to comment Share on other sites More sharing options...
Hypo Posted July 8, 2008 #2 Share Posted July 8, 2008 Greetings, everyone. I recently made final payment for an upcoming cruise. Owed about $3500 and when I received my credit card statement I noticed there was a $2500 charge to Celebrity and a $1000 charge to the travel agency. Does that make sense? In the past when we have been on a cruise and made payment it was one charge - I can't remember if it was to the cruise line or to the agency. Thanks for your input. I WOULD PROTEST THIS, it should all be one charge, only from Celebrity. Link to comment Share on other sites More sharing options...
Ridget Posted July 10, 2008 #3 Share Posted July 10, 2008 If you gave your agent the CC number, I would contact Celebrity for the fare. If your TA skimmed a grand, contest the charge with your credit card company right after a friendly conversation with your agent. Link to comment Share on other sites More sharing options...
diboja Posted July 10, 2008 #4 Share Posted July 10, 2008 We just had a similar experience when we arranged a cruise. It is a "group" cruise of about 150 people being handled by the same agency....there is a $500 charge for both of us which was charged by the agency on our Visa....I did question the charge going to the agency and this is the reply I received: Included in your Cruise package is the group pre-cruise full buffet breakfast on day of embarkation, a minimum of two onboard cocktail parties with open bar, a $50.00 USD shipboard credit per person), fruit plate delivered to your Stateroom, departing gifts, and our Bon Voyage Orientation Wine & Cheese evening. And of course, more importantly the services of your Hosts and Escorts When I think about the services that this agency provides as we have used them before - they do spoon feed you through any issues and arrange some great get-togethers and the hosts are there to assist with just about everything I find that the charge is OK....but if it was $1000 then I would be concerned. Link to comment Share on other sites More sharing options...
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