return spa products

[drblueeyes143]

Hi, I spent 800 dollars of the spa products on the celebrity cruise I just went on.

300 elemis,

300 on ionithermie spa.

200 on elemis skin car, oils for the skin.

I want to return these products.

how did I do this?????

Can this be done????

[Sea Hag]

Good luck to you on that, since I think you're going to need it. I doubt if these items can be returned, but please do post back here and let us know. :)

[cb at sea]

"No thanks" would have been an easier option!!!! Good luck!

[Cymro1953]

Surely you could have got them cheaper on QVC?

Sorry it's no help

[cruisemom6541]

You could always sell them on ebay. ;)

[ger_77]

I would hazard a guess that once you've left the ship your options are to keep them, sell them or throw them away. If all else fails, don't throw them away, donate them to a women's shelter; at least they'll appreciate having something nice for a while.

 

If I'd come back to the cabin with $800 worth of products, DH would have had a stroke!!!!! Please let us know the outcome, okay?

 

Smooth Sailing! :):):)

[G'ma]

Ah, buyers remorse.

 

I doubt very seriously if you would be permitted to return personal products.

 

Next time, just say NO.

[eandj]

Very expensive lesson. Guess the thrill of the cruise messed up your common sense brain lobe.:) Vacations can do that.

 

I agree... try to sell the unopened products on ebay, ad in local paper, garage sale...And if all else fails, use as gifts :eek: No way will they let you return them. Maybe buyer's remorse while you were on the ship..not after the fact. Some spa service attendant got a nice bonus that day!

[cassieroll]

*faint* Holy cow! I doubt they can be returned. I vote for ebay to try and recoup some of your costs but I'd think you're going to eat a majority of that. Wow.

[gerif]

I've heard that people who tried to return products within an hour of purchasing them were turned down, so good luck.

[EGG]

Lesson learned. Just say no! Personally, we pack in one suitcase each so there is no room for purchases. Instant willpower and we even save the extra suitcase fee.

 

But if you bought the products you must have wanted them at the moment so you might as well use them and enjoy them. Why sell on ebay or garage sale for a small fraction of what you paid and then take the money you get from your ebay sales on lesser quality products.

 

The only other idea I liked was to use as gifts.

[mymirabella]

most professional products have a satisfaction guarantee, if so you could try to contact the manufacturer I cant say about trying the cruise company

[Gail & Marty sailing away]

we did just say you had a allergic reaction

[julieanne]

Must be great salespeople on Celebrity now. This is the 2nd post I have seen like this! LOL! :) I always just tell them to back out of the room quietly as I am not buying any of their products.......

[bigmanpw]

my dw and I bought some Elemis spa products "vitamins" on the Liberty of the Seas in 2007. The guy in the spa said they were "guaranteed". We returned all the unopened product 6 months later but were charged a restocking fee - I believe about 20%. The process went something like this.... My wife called Royal Caribbean customer service and discussed our dissatisfaction. She was given a phone number for the European company that runs the ship spas which has offices in South Florida. She had to leave a message because they do not answer the phone. Played phone tag with the lady a couple of times. In the end she shipped the product (return reciept I believe which was required) with a letter of explanation and a copy of our cabin bill showing the purchase price. The credit card that was on the cabin was credited with the return within a few weeks. I don't know if this works for the other products you purchased but I believe it is all the same company. Call RCCL and give it a shot.. Good luck!!! :D

[kao2002]

You may try calling the credit card company you used to pay off your account, you may have some kind of return protection that could help. Kind of a shot in the dark, but you never know unless you ask...