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How About a Complete List of RCI Cut Backs?


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Hmmm - when RC first started, there were apparently something like 75 free items in the cabin (chocolates, playing cards, stationery, etc). I think the OP should establish a baseline (say 2005 or something) or this could get a little crazy!

 

Good luck enumerating...

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The Current Captains list and the Current Concierge list shows that it would not be hard at all to do a list.

 

I don't think those threads are as heated as the loss of perks. Unless it is a sticky and edited things will get lost.

 

I actually just saw a list quoted in the thread with over 3,000 posts. However, the poster was mixing in stock ownership issues with cruising and I think those are two different things. Which is why I think a list on this topic would be difficult.

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Who can sum up ALL of the Cost Savings Measures?

 

From Cabin Mints...

To

Room Service Charges...

 

Give Me Every Item That RCI has Cut Back On...

 

Thanks!

 

Ask and ye shall receive:

 

No more newspapers

No more mints

no more late night buffet

No more shipshape / vitality program

No more stock dividend

No more daily lunches in the MDR (sea days only)

No more daily or gala midnight buffets

Johnny Rockets fee increase

Late nite room service fee

No more in-cabin liquor purchase w/ fee

No more bringing wine onboard

No more morning ice service

No in-room beach towel service

New fee for drinks at the Captain’s “cocktail” reception

No more C&A welcome back party

Beer and wine (only) at the new Diamond reception

Cutbacks in food quality

Dinnig Room steak fee

No more free photo coupon

No C&A gifts below D+

No combining stockholder / diamond discounts, even though one has absolutely nothing to do with the other

no overflow Diamond bar (see below)

Of course, last but not least: No CL access for diamonds

 

Tucker in Texas

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There once was NO fee for Johnny Rockets -

Portofino was $12.00 pp on my first sailing

 

No more ice cream all around the ship

No more coffee all around the ship.

 

Last summer the windjammer on the Legend closed at 9pm so there was no snack after the show.

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I have said it in other threads, those of us fortunate to cruise in the 90's and early 2000's have seen the best days on RCCL go by. More than just my opinion.....the list of cutbacks substantiate it. I want to give Princess a shot and I hope they don't start with the cutbacks before I can get on there.

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Ask and ye shall receive:

 

 

No more newspapers

No more mints

no more late night buffet

No more shipshape / vitality program

No more stock dividend

No more daily lunches in the MDR (sea days only)

No more daily or gala midnight buffets

Johnny Rockets fee increase

Late nite room service fee

No more in-cabin liquor purchase w/ fee

No more bringing wine onboard

No more morning ice service

No in-room beach towel service

New fee for drinks at the Captain’s “cocktail” reception

No more C&A welcome back party

Beer and wine (only) at the new Diamond reception

Cutbacks in food quality

Dinnig Room steak fee

No more free photo coupon

No C&A gifts below D+

No combining stockholder / diamond discounts, even though one has absolutely nothing to do with the other

no overflow Diamond bar (see below)

Of course, last but not least: No CL access for diamonds

 

Tucker in Texas

 

Please Add: I don't see it, if I missed it sorry.

No C&A coupons can be combined with any other discounts either, such as Platinum and Diamond, D Plus Balcony discounts, etc. so they are useless for most of us now.

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There once was NO fee for Johnny Rockets -

Portofino was $12.00 pp on my first sailing

 

No more ice cream all around the ship

No more coffee all around the ship.

 

Last summer the windjammer on the Legend closed at 9pm so there was no snack after the show.

 

They still had ice cream on the pool deck but don't know if it went 24/7.

Coffee is available 24/7 in the Promenade cafe.

 

The Windjammer was always closed at 9:00 on our ships. A bummer if you wanted iced tea. You could get a "snack" at the Promenade cafe. On our Voyager trans-Atlantic we 'splained that us Texans want our iced tea 24/7. They put up a big urn of it in the Promenade cafe but no ice to go with it so it was "tepid" iced tea. I got to where I was making it in a water bottle with a tea bag and used ice from the cabin. I take a thermo six-pack cooler with me and ask the room steward to fill it with ice. That keeps me going for a day.

 

The reason they started charging for Johnny Rockets was to keep the numbers down. When it was free, it was a zoo. They had coupons for in the "value" booklet for free Johnny Rockets but still nailed you for the drink. Still the price was reasonable. Even with the added cost it is very reasonable. Where can you go for a burger, onion rings, fries, and a chocolate sundae dessert for $6? Now, I heard, it is a BOGO for a milk shake. Husband doesn't do milk shakes so I will have to find a "buddy."

 

The Johnny Rockets charge made sense. The charging 3% to take money out of the casino made sense. Too many people were using it as an ATM and to run up frequent flyer miles/cash rebates on their cards. That made sense. The gamblers will come up with the money. I get travelers checks free from my bank. If I need them, I have them for gambling. If I don't, then I turn them back in to the bank on return. I really heard very little "complaining" about those changes. Portofino's can be attributed to "inflation" and what the market will pay. As the food quality in the MDR keeps going down, I'm sure the price will go up in the pay-for restaurants. While I am paying for the food in pay for restaurants that used to be included in the fare, I remind myself I am paying the same for my fare I did five years ago. Late night fee for room service. That sorta makes sense. Too many people were ordering, not eating just because it was there and kids who stayed up late and ordered don't have tipping in their vocabulary. Stock dividend? Times are tough. I have other stocks that have cut their dividend or eliminated it. That makes sense. The $15 per quarter I was getting doesn't put me on the food stamp rolls. Forgoing the midnight buffet makes sense, Too much waste to put out a "feed bag" to suit everyone's taste. Heard few complaints about that.

 

But how much are they saving not putting chocolates on the pillows? Probably a lot over the entire fleet but was still something "special" so "goodwill" isn't that expensive. How much does it cost to bring ice to the cabin twice a day instead of once? More labor for the stewards and I guess the savings in labor might let them add a few more rooms to their load but still minimal overall. Not putting towels in the cabins, how much does that save? And the nerve of calling it a "convenience" galls me. How is it a "convenience" if I don't use the pools and have to go up there and stand in line, sign it out, return it and make sure they have credited me with giving it back, to get one to take ashore?

 

As for cutting out the Diamonds. Yes, that effects me. I can live with it. Have for 10 previous cruises and had a great time. However, I see many ways they could have handled it differently bringing on a lot less grief. Have half price drinks for instance. They would make enough to fund it with a profit. Closer monitoring of the lounges to make sure those that use them have the right to. Eliminating the "household" benefit. They are throwing out the baby with the bath water and bringing their product down to a level that doesn't make it special anymore.

 

I'll still cruise RC but it will only be if their itinerary/price is in line of where I want to go for what I want to pay. There is nothing special to "write off" for a higher fare.

 

OK, off my soap box now.

 

Tucker in Texas

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No basket of bread and rolls on the table, now you have to hunt down your asst. waiter if you want more. (I know they said the removal was for sanitary/health purposes, but they still serve a salad one night that is for the table)

 

No rack of lamb in the MDR.

No sommelier in the MDR.

 

There used to be some name entertainment or nearly name entertainment on each cruise.

We have not seen anyone performing on a cruise on RCCL that we have recognized, in the last 5 years.

 

NO MORE KRUISE KOMICS!!!!

 

Less artwork (sculpture) and more photos substituting as art on the newbuilds.

 

No trays in the Windjammer for your food. Now have smaller plates in the WJ.

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I have said it in other threads, those of us fortunate to cruise in the 90's and early 2000's have seen the best days on RCCL go by. More than just my opinion.....the list of cutbacks substantiate it. I want to give Princess a shot and I hope they don't start with the cutbacks before I can get on there.

 

We started in the early 80's line was grand on cruise ships then.

 

We had free soda at meals

Fruit basket in each cabin

The food of course the dinning room was the only place other than your room for dinner but it was the best land or sea.

oh yes the good oh days, plus all that has been listed.:(

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We started in the early 80's line was grand on cruise ships then.

 

We had free soda at meals.

Fruit basket in each cabin

The food of course the dinning room was the only place other than your room for dinner but it was the best land or sea.

oh yes the good oh days, plus all that has been listed.:(

 

Ships were small back then Sun Viking was only 23,000 tons

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All the cutback stories are true for other industries as well such as airlines. Think back to the 70s or early 80s for both transportation services and you will recall that sunday best clothes were worn when flying. Same is true for cruising back then. It was more upscale and actually cost more per person then than now given 70s dollars compared to today. I went on a 4 day cruise in 1981 that cost more than half what we pay for a 7 day now. Gas, milk, and other things have gone up many times more than the cost to fly or cruise. Pricing has gone down in both in requiring less service and more add on fees for those who desire the extra stuff. Pay less, get less. Get the core service at a fair price and for those who want the added stuff, ala carte for those as we see now. That way the cruiser who never goes to JR or chops isn't required to pick up part of the cost for those who do.

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I've never yet been on a cruise but would love to. I know some people who have been on them regularly think that ice delivery, towel services and chocs on the bed are minor, but it is these little touches that make a holiday.

 

When I finally manage to save enough to go on a cruise I hope that all these little extras are included. It is all these so called minor details that will make a cruise the special holiday that it is.

 

Average holidays can be got anywhere at bargain prices; the point of a cruise is that it should be special.

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All the cutback stories are true for other industries as well such as airlines. Think back to the 70s or early 80s for both transportation services and you will recall that sunday best clothes were worn when flying.

 

I remember well how different flying used to be. My family lived overseas for four years when I was growing up, so we flew transatlantic quite a bit. In those days, anybody who flew was special, even in economy. Dinner menu? Check. Real plates and utensils? Check. Hot towels? Check. Games for the kids? Check. Slippers? Check. Quite a contrast to flying nowadays!:p

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They still had ice cream on the pool deck but don't know if it went 24/7.

Coffee is available 24/7 in the Promenade cafe.

 

The Windjammer was always closed at 9:00 on our ships. A bummer if you wanted iced tea. You could get a "snack" at the Promenade cafe. On our Voyager trans-Atlantic we 'splained that us Texans want our iced tea 24/7. They put up a big urn of it in the Promenade cafe but no ice to go with it so it was "tepid" iced tea. I got to where I was making it in a water bottle with a tea bag and used ice from the cabin. I take a thermo six-pack cooler with me and ask the room steward to fill it with ice. That keeps me going for a day.

 

The reason they started charging for Johnny Rockets was to keep the numbers down. When it was free, it was a zoo. They had coupons for in the "value" booklet for free Johnny Rockets but still nailed you for the drink. Still the price was reasonable. Even with the added cost it is very reasonable. Where can you go for a burger, onion rings, fries, and a chocolate sundae dessert for $6? Now, I heard, it is a BOGO for a milk shake. Husband doesn't do milk shakes so I will have to find a "buddy."

 

The Johnny Rockets charge made sense. The charging 3% to take money out of the casino made sense. Too many people were using it as an ATM and to run up frequent flyer miles/cash rebates on their cards. That made sense. The gamblers will come up with the money. I get travelers checks free from my bank. If I need them, I have them for gambling. If I don't, then I turn them back in to the bank on return. I really heard very little "complaining" about those changes. Portofino's can be attributed to "inflation" and what the market will pay. As the food quality in the MDR keeps going down, I'm sure the price will go up in the pay-for restaurants. While I am paying for the food in pay for restaurants that used to be included in the fare, I remind myself I am paying the same for my fare I did five years ago. Late night fee for room service. That sorta makes sense. Too many people were ordering, not eating just because it was there and kids who stayed up late and ordered don't have tipping in their vocabulary. Stock dividend? Times are tough. I have other stocks that have cut their dividend or eliminated it. That makes sense. The $15 per quarter I was getting doesn't put me on the food stamp rolls. Forgoing the midnight buffet makes sense, Too much waste to put out a "feed bag" to suit everyone's taste. Heard few complaints about that.

 

But how much are they saving not putting chocolates on the pillows? Probably a lot over the entire fleet but was still something "special" so "goodwill" isn't that expensive. How much does it cost to bring ice to the cabin twice a day instead of once? More labor for the stewards and I guess the savings in labor might let them add a few more rooms to their load but still minimal overall. Not putting towels in the cabins, how much does that save? And the nerve of calling it a "convenience" galls me. How is it a "convenience" if I don't use the pools and have to go up there and stand in line, sign it out, return it and make sure they have credited me with giving it back, to get one to take ashore?

 

As for cutting out the Diamonds. Yes, that effects me. I can live with it. Have for 10 previous cruises and had a great time. However, I see many ways they could have handled it differently bringing on a lot less grief. Have half price drinks for instance. They would make enough to fund it with a profit. Closer monitoring of the lounges to make sure those that use them have the right to. Eliminating the "household" benefit. They are throwing out the baby with the bath water and bringing their product down to a level that doesn't make it special anymore.

 

I'll still cruise RC but it will only be if their itinerary/price is in line of where I want to go for what I want to pay. There is nothing special to "write off" for a higher fare.

 

OK, off my soap box now.

 

Tucker in Texas

 

Just want to comment on a few of your remarks.

 

-A great part of the fleet does not have a Cafe Promenade.

 

-Well I´ve seen a lot of complaining here on the boards about the 3% casino charge for drawing cash

 

- I can´t tell you how much they safe with the reduced ice delivery to the cabins, but I bet that´s a huge savings. I doubt it is at all about the stewards work load. It´s about energy and water. To produce the water for the ice they need a tremendous amount of energy and then they have to freeze it and to produce this energy needed they need to burn fuel. This is something I would consider the most reasonable cost cutting measure.

 

- About the pool towel issue I have to chuckle a bit everytime I read it. When I started cruising there were no pool towels provided in the cabin. You had to get them from the pool deck, though you had not to check them out, but simply help yourself. When they started to deliver them to the stateroom there were a lot of complaints about this as people didn´t like it. Now as they are going back to having them on the pool deck only it´s not right again.

I do understand the cruise line that they are checking the towels now as they lost thousands of towels not doing so that were either taken home or just carelessly left on the beach.

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I've never yet been on a cruise but would love to. I know some people who have been on them regularly think that ice delivery, towel services and chocs on the bed are minor, but it is these little touches that make a holiday.

 

When I finally manage to save enough to go on a cruise I hope that all these little extras are included. It is all these so called minor details that will make a cruise the special holiday that it is.

 

Average holidays can be got anywhere at bargain prices; the point of a cruise is that it should be special.

 

Then don´t look for a bargain cruise and save up your money for one of the upscale cruise lines that meet your expectations about all the little extras, from your post I doubt RCI will fit your expectation.

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Yup there are a bunch but...

 

Come on guys! The TOWEL issuse? Thank your fellow passengers who STOLE the towels so they had to find a way to stop common theft! Ain't RCI's fault, that one belongs on the shoulders of low life thieves.

 

Steak in Dining Room? Who twisted your arm to make you buy it?

 

Keep this list honest. I know it is HATE RCI month on the cruise critic, but take a reality test before you buy into 100% of the hype.

 

The room service charge, late night? Far too many drunks ordering at 3am then not answering the door or leaving the food uneaten...The nominal fee was not intended as a massive profit maker, but a waste preventative.

 

Hit them for the CL issue, get upset about the midnight buffet....but if you want RCI to listen, then focus on facts.

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We have cruised at least 75 times. Over the last several years we have been "loyal to Royal" with over 40 on RCCL. With the advent of RCCL cost cutting measures, we too have looked to cut cruising costs. We have found that other cruise lines, especially Princess, often offer equally enjoyable cruising experiences at lower cost than RCCL. It is suggested that when choosing to take a cruise consider itinerary and total costs. Also do homework from sites such as Cruise critic remembering that people may have various opinions about a single issue. Try to ignore statements from those who have an obvious bias towards a particular cruise line.

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Going through the list, the only items that are annoying (to us) is not being able to purchase alcohol with an added fee to take it back to your own cabin. I don't recall reading on the list the advantage of bringing your own wine aboard and paying a corkage fee, we do miss that more than anything else.

 

Other than that, combining discounts and no chocolates...bummer.

 

All the other things I can let go of with no hard feelings.

 

You should see the cutbacks that have been made for my two jobs. I'm one of the lucky ones, my first job I have seniority (all the cuts have been made according to that only), so I'm farily safe there. My second job is retail and I'm a part timer who works a couple evening shifts that cannot go away unless the store closes down, a real possibility for all retail employees since people are not shopping these days. I'm one of only two part timers they need to fulfill the shifts, they have already reduced the number of employees by attrition and the full timers have their hours drastically cut.

 

I have a feeling that we will all see a drastic reduction in service on cruise ships, especially the ones slashing the cruise fares to the bone. We cannot expect to pay rock bottom prices and receive all the perks once enjoyed.

 

I'm just grateful that I still have a job and a half, so we can still afford to cruise once or twice a year.

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Just want to comment on a few of your remarks.

 

-A great part of the fleet does not have a Cafe Promenade.

 

-Well I´ve seen a lot of complaining here on the boards about the 3% casino charge for drawing cash

 

- I can´t tell you how much they safe with the reduced ice delivery to the cabins, but I bet that´s a huge savings. I doubt it is at all about the stewards work load. It´s about energy and water. To produce the water for the ice they need a tremendous amount of energy and then they have to freeze it and to produce this energy needed they need to burn fuel. This is something I would consider the most reasonable cost cutting measure.

 

- About the pool towel issue I have to chuckle a bit everytime I read it. When I started cruising there were no pool towels provided in the cabin. You had to get them from the pool deck, though you had not to check them out, but simply help yourself. When they started to deliver them to the stateroom there were a lot of complaints about this as people didn´t like it. Now as they are going back to having them on the pool deck only it´s not right again.

I do understand the cruise line that they are checking the towels now as they lost thousands of towels not doing so that were either taken home or just carelessly left on the beach.

 

You make some good points. My last three cruises have been on the Voyager of the Sea which has a Promenade Cafe. I forgot some of the older ships don't. I must admit, I was miffed, too, when I went to the Windjammer to get a glass of iced tea and maybe a piece of pie after the show to find it closed so I can understand the frustration there for those that don't cruise the Voyager and Freedom class ships.

 

There was some complaining about the 3% but the other lines had been doing it for quite awhile. In fact Celebrity and Royal Caribbean were the only lines I was aware of that didn't. It has been a long time since I cruised on HAL but I remember there you got a "chit" from the cashier and had to turn it into cash at a table while gambling. I was one of those that used it as an ATM, I have to admit. Didn't have to carry as much cash with me enroute to cover tips (before you could put them on your sea pass) and local vendors for our tours. However, I really think that was a good business decision on the part of RCI who has to pay the credit card company a point or two on the charges to cut down on offenders like myself and those that routinely took out the maximum to run up ff miles and never gambled a dime. I did gamble with some of my withdrawals but not much of it.

 

I'd never thought about the energy angle of providing ice so I guess that is a good business decision, too. There probably was a lot of waste because when they put it in your bucket in the morning, it was melted for the most part by noon. I wish they would have an ice machine where you could go get your own when and if you needed it. I doubt there would be much objection by the passengers having to do that. The convenience would far outweigh the loss of "pampering" by having the room steward putting ice in the bucket whether you want it or not in my estimation. When my boys were cruising with us, they would find the ice machine the stewards used pretty quick because they knew they would have to go up to the bar to refill our bucket when mama wanted some ice tea (lol). I've only been able to find it with easy access once--on the Carnival Spirit I think it was. Now I take a six-pack thermo cooler and ask the room steward to fill it in the morning and that lasts me all day and night.

 

On another line (Carnival?????) they put two pool towels in your cabin. There was a charge if you didn't turn them back in at the end of the cruise. You could change them out for fresh towels at the pool or your room steward would change them if you left them on the floor. You could, also, check out towels at the pool if you didn't want to tote yours from the cabin. Personally, I like "signing them out." It has cut down some on chair hogs who are reluctant to leave those $20 towels unguarded for long periods of time. Of course, now, some bring old towels from home to hog the seat or just put down a book and flip-flops. And, I agree, a lot of the towels "walked" when there was no accounting for them which did cost them big bucks. One thing I noticed on my Voyager cruises is the pool boy didn't ask to see people's sign and sail cards but took their word they were giving the right cabin number. Another reason I check my account on the tv daily.

 

Thank you for your insight

 

Tucker in Texas

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