G'ma Posted April 14, 2009 #51 Share Posted April 14, 2009 In 2008 Had a terrible shore excursion accident, tripped and broke my leg. The Doc on board of the Island Princess, new it was fractured, but the radiologist they had to send it to in Texas said it was not, the Doc kept trying, but I think someone else must make the final decision. Even though we had insurance they did not evacuate me and 11 days later after being in bed all the time, since I could not walk, Immediately when we got home I went to my Dr and had an MRI, and Yes it was fractured and had started to heal. Well after 3 weeks in bed, because this is a non weight bearing and non castable fracture it still slipped and I had to have surgery twice. Thank god for travel insurance. But even though we had evacuation insurance I would have been better off to be evacuted and had the surgery right away, but some high up decided not to evacuate me. Now 14 months later I am still recovering and travel insurance only covers for a year of what your insurance does not cover. I will say everyone on board was great. But the attorneys at Princess HQ have a lot to be desired. I wanted just to get some cruise credit and tried to talk to passenger relations. I had no intention of suing, but since it was an accident it immediately went to their attorneys (not my choice) and they will not allow me to talk to cruise relations. When I tried cruise relations was very nice but said they were not allowed to talk to me. Which really stinks, we are platinum members and still plan on cruising, but you would have thought they would have wanted to do something for us. But the attorney gave me $250 toward another cruise and my husband nothing, said it was not their fault. Which was true, except we did have insurance for evac for up to $50,000 they should have evacuated us right away. I was in terrible pain for over 11 days and now over a year later. I can add never travel without travel insurance at least it covered what our medical did not for a year. I just wish we could have talked to cruise relations. This may not be over yet. You can't expect them to talk to someone who is obviously blaming them for not doing what they could medically. They are expecting a lawsuit and will not talk to you at all. They may communicate with your attorney, however. Link to comment Share on other sites More sharing options...
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