We have always had one Butler and one room steward team assigned to our PH to serve us. If he if off or unavailable, there are others on call to assist you in his place.  I do not know how the $23 per person per day gratuity is shared among the staff but the room stewards also share in the gratuity. Being at a level where we receive Free Gratuities on every cruise from Oceania, we have no problem sharing extra 💵 for great service with our Butler led team.   Many times our Butler has requested