Just got the e-mail on the elite benefits changing and saw they're also taking away the loyalty credits based upon number of cruises taken.  Do they really want to try that hard to alienate loyal customers?  Certainly makes one want to consider other cruise lines.  The laundry perk is of no value to me based upon their ability to lose, destroy and shrink items.  And certainly not interested in spa, shore excursion and photo 10% discounts.  What's next - eliminate the mini bar setup for elites?