Cancellation due to serious illness: can passenger get a refund or change date?
We are a group of 24, booked through the group booking department so everyone paid in full by the final payment date of 2/6/2023. The sailing itself is 5/7/2023, so about 50 days out. A member of our group has a number of health problems as a result of battling a very serious disease. Her son is also on the sailing but in a separate cabin. They do not have travel insurance. At the time that they booked she was feeling ok, but since then has suffered a relapse. If she is not well enough to travel
People buy insurance to cover themselves if there is an issue. No one expects to be ill, but you never know.
As someone who purchases insurance, I would be annoyed if Royal Caribbean issued refunds to those who do not spend the money on insurance. That’s what insurance is for.
Sadly several years ago, I had to cancel two cruises after final payment because of a medical diagnosis. I had the proper insurance, and after providing the appropriate paperwork I was reimb
