It definitely was not a temporary outage of the nearest access point. The WiFi expert at the sales desk was very clear about that. He repeated more than once that it was an old ship and the WiFi (even my browsing not streaming choice) just didn’t work in the cabins (except for a some) He said while they had upgraded to Starlink, the necessary upgrade of the ships technology had not been done yet.
I have been on many RC ships with varying levels of WIFi (even experienced cabin door open scenario). in this case the problem was clearly what the crew member (an officer) told me - inadequate old technology with Starlink.
My problem was not that they had old technology, which did not work across the ship, this is understandable with an old ship. My gripe was that they sold it as perfect, fastest etc…. Without any warning that it most probably would not work in your cabin. You could then decide knowing all the facts if you wanted to buy it.
I love RC but in this case I would have expected better of them.