Last time we were in Jamaica, it was for a hotel holiday. We paid for the VIP experience (or whatever is was called) - met off plane, someone got your cases, fast tracked through immigration/customs and taken to a lounge whilst someone found our pre arranged transport. Well worth it! I know from our experience in Barbados, it was great being transferred straight to bus, but lordy - when we got to ship, it was carnage. We must have queued in total for around 2 hours - which included out in the sun and then up and down staircases waiting to be processed. I am worried about having to repeat that experience, because it wasn't pleasant. People were visibly unwell and until you got into the processing hall, there was no water! This was on old Celebration. Just hoping its a bit sleeker now.