Hi Jim, I didn't contact TUI as I'd been on livechat for an hour most days in the past last week! Totally fed up with it, pretty much every email they send out contradicts something or other.
I tried Chronomics site a few times, never got past the destination bit, but had already noticed on some of the TUI stuff that you can use Randox instead, so did so without any issues.
As a general comment, TUI website has got to be one of the poorest out there, every time I go on I get errors, or spot a mistake. Today I noticed that the Covid info link within my cruise booking takes you to a general Covid page not the cruise specific page! No wonder everyone is confused as hell.
