I am going on a HAL cruise tour in @10 days which includes the land portion first, with part of the land portion visiting both Alaska as well as several Canadian stops by plane/train. I was trying to figure out the luggage situation, and kept seeing that the “meet me on board” bag tag service that I’ve used in the past thru HAL with other pre-cruise land adventures doesn’t apply with the Yukon-Denali trip, so i called to find out how my second “checked bag” can actually get to the ship and be waiting for me. Since we’re going from Alaska, to Canada, then back to Alaska to board the ship, and are only permitted ONE checked bag on the plane (under 50 lbs) and one carry on (totaling 13 lbs max), I was extremely worried since I WILL have more luggage than that for the whole trip. I was directed by Holland America (phone call to shore excursion folks) to a service called Luggage Forward, which will pick up any bag(s) you may have that needs transporting to the ship. They will come to your home or place of work to get your bag, and guarantee that it will be waiting for you on board.
The web address is www.luggageforward.com/hollandamerica And the phone number is 866-416-7447. I would DEFININTELY call them since the price for my one suitcase i will be shipping with them from Florida to the ship in Skagway was WAY higher on the website than what i was quoted on the phone. The lovely woman i chatted with eased a lot of my worries, answered all my questions, and made the whole transaction so easy. Be aware that you will pay a LOT for this service, but since i like to have all my “STUFF” with me, and also will be on a back to back cruise and staying in Vancouver for 5 days after, it was worth the cost. Hope this information is helpful I was stressing! Safe travels, everyone!
Nancy