I received an email from Royal Up stating that my offer was accepted for the 2 bedroom grand suite. I was ecstatic! When I checked my reservation to see what room I was assigned, it still showed my original junior suite. Within 5 minutes Royal Caribbean sent me 3 emails - one showing that I was now in a one bedroom grand suite, one confirming the 2 bedroom grand suite (that my credit card was charged for), and a third showing my room as my original junior suite. I called Royal Caribbean to clear up the confusion and was told that my room was no longer available and my other Royal Up bids were now expired. I asked why they would send me a confirmation and charge my credit card for a room that was not available, but never received any type of reasonable response. All they would say is that my card would be refunded. I'm super pissed to say the least.