VIV Tours - not responding to my emails

I have send 2 emails to VIV tours via there website reservation system. I have heard nothing from them. We would like to book for Jan 3rd when we are in Belize. I have been checking all of my junk mail too....nothing..... Any suggestions of what I should do???

Not sure why they haven't responded other than this is the weekend & maybe they're not checking them right now. We just got back yesterday from our cruise & used them. It was without a doubt the best company we could have chosen to go with. The walk through the "jungle" was quite long (not overly strenuous but long) and I could not imagine doing the whole thing while having to drag a large tube with me. We did carry our tubes for about the last 10 min of the walk but that was no big deal. We also went through an extra cave which the other companies were not doing so we had a longer tubing adventure which helped make it very much worthwhile.

I will try to upload some photos for you but I don't have the time right now. Hopefully within the next day or so.

Same here ... sent a message via the link on their website. I also sent another via the email address they list. No repsonse so far. Their telephone numbers are not connecting either. :eek:

I sent them an email on 11/7 in the afternoon and heard back the next morning.

I heard back a few hours afer posting above. Unfortunately, their tour was full. But, I was lucky enough to book with .bz

Our email was replied to in two hours and got a great tour from vivtours.bz

They also responded to my emails within a few hrs. We used them last time and will use them again in a few wks.