Have P&O finally lost the plot 2

Just received our holiday information booklet for our cruise in May on Arcadia. Front page is correct & shows our name & booking reference number. Information inside is for a different name & booking reference number. Luggage labels are also wrong & show a different deck& cabin number to that booked. I have been onto P & O, looks like we are not alone & they will look into this & re-issue another information booklet. Yes, it looks like they have lost the plot. :(

Just received our holiday information booklet for our cruise in May on Arcadia. Front page is correct & shows our name & booking reference number. Information inside is for a different name & booking reference number. Luggage labels are also wrong & show a different deck& cabin number to that booked. I have been onto P & O, looks like we are not alone & they will look into this & re-issue another information booklet. Yes, it looks like they have lost the plot. :(

Sounds like the printers/binders have misaligned the front cover and the interior pages. Should really have been picked up by random checks of the batches [emoji53] I always think that it isn't so much what goes wrong but how things are fixed that counts - hope you get a quick resolution. Have a fab trip - I wonder how many people will still put incorrect luggage labels on their cases [emoji849]

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