Iluv10is

We have also been one of those who were screwed out of the trip we had planned on the Ocean Odyssey. We were scheduled to leave in July on The British Isles and Scandinavian Gems trip. In mid-June, I received an email containing a "final invoice" which I thought was strange because I had received one shortly after paying for the trip. When I opened the "invoice", it was now for "Ports of Timeless Wonder: London, Normandy & Scand Inavian Gems" and the date was June 23, 2023. The itinerary was not to our liking and the date was also not good for us. No prior communication was ever received by Vantage. When we finally was able to get through to them, we were basically told, tough luck. We requested our money back and was told they didn't "cancel" the trip. Well, this was not the itinerary we chose and it was certainly not the date so as far as we were concerned, they did "cancel" the trip. But, their definition is cancel is very different from everyone else. To add insult to injury, the listed the trip as "sold out"....well if it sold out, why aren't we on it. They knew when we booked that trip, it was not going to happen but they still took our money. We hired a lawyer who sent letters on our behalf - nothing We contacted every possible agency; the attorney general for MA and for NY - nothing. Consumer Affairs, BBB - nothing. I have posted about this on every board I could find and told everyone we know NEVER to take a trip with this company. This would have been our 3rd trip with them. The other two were river cruises and were delightful. Vantage is a SCAM, FRAUD and should not be in business. They must have someone in MA in their back pocket to get away with such unscrupulous business practices. STAY AWAY FROM THIS COMPANY!!!