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2OldTravelers

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Posts posted by 2OldTravelers

  1. You might want to read about using your phone abroad. You could end up with a sizable cell phone bill

     

    Actually I am quite familiar with using my phone abroad, and the charges related to that. I bring it for emergencies. When Celebrity asks for it in case of an "urgent" mater, I do not expect to get multiple calls and messages for recommended boarding times. I am fine with an email, but I don't want to incur expenses for such non urgent messages.

  2. When I filled in my online docs it asked for a mobile number in case there was an urgent matter Celebrity needed to contact us for. So if I am traveling abroad, am I going to get hit with charges for international texts and calls for this "urgent" matter?

  3. We had appetizers at Bimini which were good and then ate dinner at Bravo. My husband likes Bravo more than I do but it is good food...not great but good. The bread is awesome!! Very garlicky.

     

    Sorry but I cant help regarding craft beers. I thought I read they had the Beer onboard but not sure.

     

    Thanks for the info.

  4. Amy,

     

    Thanks for all the great information. Wondering if you ate at either Biminis or Bravos, and how they were?

     

    Also wondering if you noticed the craft beer situation on the Equinox? Wondering if they have the craft beer selection in Michaels yet? I realize that it is a VIP lounge until 7pm, but I previously had heard that they do not have the selection of craft beers on Equinox yet and was wondering if that had changed?

     

    Thanks again.

  5. We are two retired school teachers (elite level)and think we may feel a bit uncomfortable on this cruise.

     

    Since you are elite level, there is no way you could have fun with this group of bikers. Select or Classic maybe, but definitely not as Elite levels. :rolleyes:

  6. Not saying that they don't exist, but can anyone name a restaurant in the US (or world for that matter) that requires a tuxedo as their dress code? I don't even remember the last time I saw even a tie being a requirement. The most I have seen is a required is a jacket.

  7. Called Captains Club hoping to get a time not available online for an upcoming cruise. The only times available were the exact ones online. I also had to pay upfront. There was no benefit to calling Captain's Club, and it involved being on hold for approximately 10 minutes. Next time I will stick to doing it online.

  8. Everyone is right it was not Celebrity's fault for their slow response, it was MY fault for emailing them. :rolleyes:

     

    I realized when sending the email, a phone call would get me a faster response. Since the cruise was a ways off, I figured the 48 hours they quoted would be sufficient. Obviously if it was a time sensitive issue I would have called. To be honest 18 days was sufficient time, just poor customer service. The point of my post is that a company who responds to an email 18 days later, is giving the impression to the customer that they just do not matter. When it is all said and done, we are customers.

     

    I agree that the customer service onboard is much better though.

  9. I may get flamed for this, but I feel Celebrity really needs to step up their game on the pre-cruise customer service. This is the first impression one will have of the cruise line. Not all cruisers are loyal to just Celebrity, and the pre-cruise experience could leave a bad taste in their mouth.

     

    One example is I emailed Captain's Club about a couple small issues. One was our Captain's Club numbers were not on an upcoming reservation, and I wanted to confirm the drink package was added as part of the 123 go, as they were not showing up on the reservation. Two small issues that I figured would be just as easily handled by email. I did not receive a response back to my email for 18 days. Now granted I could have called, but I figured it was just as easy to send an email. Sure it was the holidays and they are busy with the conversion, but I think most people would agree that no response from a company for 18 days is ridiculous.

     

    I won't even go into the website issue, and the poor experience that one would have when trying to use it prior to the cruise. Celebrity needs to realize that one's experience is made up of the whole experience, not just the cruise itself.

     

    There, I got that off my chest.

  10. It is my understanding that if you received the 123 promo for a beverage package, you must upgrade all cabin passengers if you upgrade before the cruise. When upgrading to the premium package while onboard you will only have to upgrade a single card.

    My DW usually only drinks simple beverages which will be covered under the classic package while I enjoy the martini bar and molecular bars.

    It is a great opportunity to try new drinks.

     

    This is not correct. I just called the other day. We have the 123 promotion, and I was able to upgrade only myself, and not my wife, for the $11.50 per day. You just have to call the cruise enhancements dept. it was real easy.

  11. I have one upcoming cruise that it currently shows up as posted above, and the premium package that I added on.

     

    The cruise I booked with the current 123 promotion does not show it. I called to upgrade to the premium package, and they could not add it until it shows up. The girl on the phone said it can take several weeks for it to show up. :rolleyes:

  12. I agree people should abide by the dress code. It is published prior to booking the cruise, and there are other free and pay options. While I think that flip flops, shorts, and hat have no place in the dining room, I would have no sadness if they went to a strict country club casual only. Maybe a couple nights where they required just a jacket. Though until Celebrity changes their policy I will continue to follow their guidelines.

     

    I do get sick of lugging formal wear or a suit halfway across the globe for a couple hours on a couple nights though. The last cruise we were on it was so warm in our section of the MDR that it was so uncomfortable in formal wear that I had no choice but to remove my jacket during dinner (other areas of MDR seemed better though).

  13. THIS is why you should always fly in a day early. I know there are obstacles to that sometimes, but for me it is a necessity, especially in the winter. We had 5-6 ins of snow yesterday. We never know when it will be really bad and getting out early has saved us delays more than once.

     

    Unfortunately leaving a day early didn't help the OP's son in this case. While wise advice, there are still cases when even that is not enough.

  14. Wondering if anyone can comment on the safety of eating food prepared at the authentic Puru Embera Village. I am worried about food prepared with the water or improperly cleaned hands. I wouldn't want to offend anyone, and not eat what was served. Just looking for input prior to booking this trip.

  15. I have never had a major issue with their website. I am not saying there isn't an issue for a lot of people, but for me using Firefox things seem ok for the most part.

     

    The only two issues I have run across are :

     

    -If you have two reservations, you have to make sure you click on exit this reservation before looking at the other. Otherwise shore excursions and booked extras don't seem to show up right.

     

    -Second is their stupid mobile site on my iPhone. If I click a link from a Google search etc. it totally just brings me to their mobile home page. Yes there is a link to view full site from there, but if I was following a specific link it was now lost.

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