Wehad an excellent cruise with Pullmantur Sovereign! We sailed transatlantic from Lisbon to Brazil. But having saidthat, you need to take into account the following:
Sovereign just came out of three weeks drydock. Carpets, upholstery and furniture are all new. Only the layout of the ship reminds you its in fact 30 years old.
The rooms are really incredibly small. I´m an experienced cruiser with RCI, NCL, Celebrity and so on, this is really the smallest I have seen ever. We paid for an upgrade, and then got a room with no reading lights. Thats also strange....
Rooms are noisy, too! Neighbours speaking on normal volume can be easily heard.
English does not really work on board, except for guests services or ordering food and drinks. If you don´t speak Portuguese or Spanish forget about entertainment. You will not understand a thing.
Pullmantur is awful in answering. It either takes them an eternity to answer an email or question or they just never answer.
WiFi works good but they changed prices during our cruise. Unheard of! We asked a compensation, of course never got a reply.
Tips are fixed, without any indication for whom and how much. You cannot change it. We paid $134 per person for an 11 day cruise. I got the impression that the tips don´t even go to the staff, its just extra profit for the company.
Apart from three nice production shows there is little entertainment. Also bands are very repetitive. One band only played Brazilian music, in 10 days I have not heard them play one song that I know.
Pullmantur Sovereign
in Pullmantur Cruises
Posted
Wehad an excellent cruise with Pullmantur Sovereign! We sailed transatlantic from Lisbon to Brazil. But having saidthat, you need to take into account the following: