Jc7256

That's great to know. A few posters have said I can't book with a US TA from here in the UK and I may be refused boarding and have my cruise cancelled. However I made it quite clear to them I was booking from UK and I even messaged msc about it and they didn't say I could not book...

I was very worried. Having USA as country of residence not australia and boarding in Ancona Italy. However there was not the slightest hiccup in Ancona. Just showed my Australian passport and got on board. Not sure if I would go though the worries for a few hundred dollars again...however as i said it all went fine.

hi

Just to let you all know that it worked out fine. Dispite the paperwork saying i was a US citizen and not Australian, that fact did not show up on the boarding documents once i printed them after booking in online. So I booked from Australia via Cruise compete link to Cabin clearance store to cruise out of Ancona Italy and i was worried. Online booking done in Italy was easy and smooth.However I was assured by Cabin clearance store that it would be fine and it was. :)

Thanks for that. I can go to the online check in and all is good except it list my country as USA. The online check in then asks me to confirm all the details are correct to proceed. Of course they are not...The travel agent has come back and said all MSC international bookings default to USA as country of residence and this is fine. They have had no problems with people boarding...Just wondering if anyone has actually done this and boarded...was there any problems at the port?

Thanks for the information. I booked online through the USA site after I emailed them and asked if they could/ were allowed to book cruises from clients in Australia. They assured me that I could and their contract with MSC allows this. Despite their assurance I'm having all sorts of problems trying to complete the online check in . Unsure what to do about this...Should I ring MSC direct in the states and explain the problem to them direct? Or will it not matter that my country says USA and not Australia ...any thoughts?

Regards ern

Hi

I'm also having the same problem. I emailed the USA TA who said that it was fine to book via them online for MSC cruise out of Italy. I have booked and paid my deposit and all seemed good except. I could only login to manage my booking via the MSC USA site however, it states my country of residence is the USA , my address details are entered except the city and country is blank and my passport details are there except my country is blank. I have emailed the agent for the past week and the only reply I have had to date is that they will refer it to a manager. We are 10 months away from the cruise date however I will need it sorted as we are travelling in Europe for a month or so before our departure and don't need paperwork problems in Italy. If anyone here has booked via the USA from Australia was your paperwork OK?

Regards ern