norhel

16 hours ago, hollon said:

how do you look at the cruise planner sale. i've been away too long, i can't remember 

 

Log in to the cruise planner and you can check there. 

Here's the price list https://www.google.com/url?sa=t&source=web&rct=j&url=https://www.royalcaribbean.com/content/dam/royal/resources/pdf/laundry-service-price-list.pdf&ved=2ahUKEwiwwuWJ__3nAhUt6KYKHYzQAAoQFjAKegQIAxAC&usg=AOvVaw0k5GnL2ssbqFhnGf0IHDIW

From my understanding, it's sometimes a hit or miss if you get one. You could always send a pm to Royal on their official Facebook page and they can give you a generic survey. You can also give your feedback in that pm if you want. 

Send a pm to Royal on their official Facebook page. They reply within minutes there. 

https://www.facebook.com/royalcaribbean/

You also need to add that it often takes Royal a few days to process the refund, then your credit card provider may use a few days. 

Usually a refund takes about a week or so. Remember that the refund process is a different process than a charge. That's why you see the charge as pending the first few days. This is completely normal. 

This will give you a bit info on how it works. 

https://www.thebalance.com/how-does-a-credit-card-refund-work-4174421

I think it's fine as long as you think the kids are responsible enough. Once on board, you can go to guest service and they can make extra keys for you and your wife to open the kids room door. 

The cruise planner can be accessed as soon as you have booked the cruise. But you are probably too early to see to much there now. But I've booked stuff there a year out. 

It is the online check in that can be accessed 90 days out. 

Just keep checking the cruise planner. 

They are open. Just need to get a bit out of port first. And they're open pretty late. You can do a search for the cruise compass for your ship and route to get an idea of opening times. 

8 hours ago, Wordell1 said:

Weird, I can get into a future cruise but not the one that is coming up.  Must be RC website issues.

 

Thanks!

Try incognito mode, deleting cookies and a different browser. If that doesn't work, send a pm to Royal on their official Facebook site. They reply within minutes there. 

You can also get luggage tags from the porters at the port. 

Just now, PIR8LUVR said:

I get e-mails almost daily from RCI regarding discounts on drink packages, excursions, wi-fi, etc.

Its basically hit or miss if you get emails. I never get it.

Do not count on getting email. 

As previously mentioned, you'll need to check the cruise planner 

And if you buy something on the cruise planner now and see a cheaper price later on, you can cancel and rebook. 

2 hours ago, Lifesaver1984 said:

Sorry to resurrect a post from the long dead...

 

Obviously if I book online I will have the opportunity to make payments going forward, but what about others? I'm looking at booking a group of 4 of us mates in, each with their own C&A numbers. Will they be able to make payments themselves through their C&A logins, or will they have to send their cash to me to make the payments?

 

In the past I've used a travel agent, but circumstances have changed for the time being.

You can all make a payment yourself at 

https://www.royalcaribbean.com/make-a-payment

The other people in the cabin can pay what they want on that link. Just remember that the guest copy will only be sent to the email on file. If a guest copy is not sent automatically, you can send a pm to Royal on their official Facebook site 

Do you have any extra workload during turnaround day? 

And I assume there's a special procedure when you sign on a ship and sign off for the last time? 

Make sure you talk to guest service around midway during the first cruise to make sure you are on the b2b list. 

First of all, you will not get the seapass until you are onboard. If you have printed it now, then you have printed the setsail pass. 

To answer your question, it's what's registered on you in the system that matter. The bar code on the setsail pass just look you up in the system. However, if you aren't able to put in your crown and anchor number, then the system will not recognize your crown and anchor number, benefits or status.

I would contact whoever you booked through to check that the spelling of your name is the same as in your passport and crown and anchor number. 

1 hour ago, mosiegirl said:

so how would someone be able to tap into the lower price?   do you have to file a claim for it? (seriously asking, this is our first Royal Caribbean Cruise line cruise coming up and I am only familiar with Carnivals lower price policy where there is an online form you need to fill in to get the lower price..   how is it done with this cruise line?

Call whoever you booked through. 

9 hours ago, Host Clarea said:

 

They do not give or sell individual fountain drinks.  Fountain drinks are only for those with beverage packages.

 

You can buy a can of club soda for around $4.

A couple of years ago on Indy, I didn't had a package and got soda fountain in the casino bar when I bought soda. That did happen over several days. 

9 hours ago, jp2746 said:

Thanks Clarea!  I hope they update the app soon.  Half of the joy for my son is to look at the menus.  It keeps me on track.  I diet before I go so that I can eat like a crazy person and not worry.  

 

Voyager70, I have read a little about the tutti salad bar.  What makes is special or is it just a salad bar?

 

 

Just be aware that the app won't be fully updated until you are onboard. 

I've usually use the express service for the laundry. I give it to my stateroom attendant in the morning and then I have it back in the same evening. Cost 50% more though. 

Go to the cruise planner. Atleast for me, Royal has moved a lot from the gifts and gear to the cruise planner. 

1 hour ago, cghicks said:

Well now RCL states there is an IT glitch in my account for which a work ticket has been submitted.  The interesting thing is they can't get to the print option on their end either.  So we will see.  I asked them if they can't print it, how will they print it for us when we arrive at the ship.  I was reassured that then they would manually do it.  Really?!?!?!  So crazy!  No clue what went wrong.  Like I said, we were paid in full in March.  My phone app has our cruise but it can't "yet be accessed".  It's now a matter of irritation and wonder about what else can/will go wrong.  Surely hope this is not an omen of things to come - our first cruise may be our last.  

 

The app won't let you see the details of the cruise until you are closer to the cruise. 

What ship are you on? Not all ships do pre cruise reservations for shows. Only Harmony and Quantum classes do pre cruise show reservations. 

I agree with twangster that those are most likely just pending transactions, and not actual transactions. And will therefore fall off in a few days. But you can always call Royal to see if a booking actually went through. Just pick the option for existing bookings.