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Roger-VW

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Posts posted by Roger-VW

  1. On 8/15/2023 at 3:46 AM, Haljo1935 said:

    I just did 2 new bookings online. During that process, there was an acknowledgment that AARP credit had been applied to the booking. However, it did not show on the invoice. I'm sure a call or email will fix it, but since they got the system to recognize the AARP membership they need to get it to automatically add the OBC w/o requiring any follow-up. So close...

    Agree!  Once HAL Mariner Profile reflects the Verified AARP Number all new HAL Booking should receive the AARP OBC automatically.  This would save a lot of HAL Customer Service Hours.  Maybe Gus Antorcha needs to get the message.

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