Wow_factor

I'm interested in everyones feedback regarding who is the best cruiseline to travel with that is wheelchair friendly.  

So does that mean that now that they have cancelled the cruise u can claim your airfares on travel insurance but prior to them canceling you couldn't?

I'm sorry to hear you had to beg. I guess all I can say is talk with your feet if you're completely unhappy with their service

Yes. You are right. They have no choice and must refund as they've withdrawn "the product" that was purchased. So not "heroes" after all.

Dear stakeholder

The full refunds were being offered to people prior to departure, as you weren't traveling, you weren't made aware of it. People on now cancelled cruise get full refund + future cruise credit + flying them home. I think that's great So Princess has gone above and beyond for all affected cruisers.

Naturally they aren't in the business of disappointing their loyal cruisers and will try and exhaust all avenues before canceling a cruise and who could blame them. People on this thread are already communicating they don't want their cruise to be cancelled. I can only think that it was the same story for this departure as well.

Let's hope it's all sorted shortly and never happens again.

Oh no a first time poster got it right. Should I say sorry?

No I don't work for Carnival but I do work in the travel industry so I weighed into an area I know just a little about. Seemed to me that Princess was getting a bad rap from some that didn't have all the facts. Happy to clear that up for you

Have a nice cruise, cruisers

What I find fascinating is now that you're all aware that people are in fact getting full refunds etc, you've stopped talking about the issue.

How do you feel about Princess now that you know they are in fact bending on their own terms and conditions. Should you now be singing glorious songs of praise because you've got what you wanted? :confused: