sammywolffox

Forgive me but this is funny. My wife and I love being forward on the upper decks of Princess Royal class ships. We always try to book BF on decks16 or 17. The first time we were unable to book anything but guaranteed BF we thought we would be just fine. We were assigned a cabin on a much lower deck near the laundry. When I checked I was told it was an upgrade. I have the same problem on an upcoming cruise. I have called twice. The first time I was told that "no upgrade" cannot be noted on my booking. The second time I was told that 'no upgrade" can be noted but is in no way binding. What a conundrum when you want what Princess considers to lowest grade balcony cabin and the company will not promise you they won't upgrade to something you don't want. Princess states a corporate goal is "To deliver unforgettable happiness to our guests by providing extraordinary cruise vacations..."  They are getting the unforgettable but the happiness needs a little work.

I pushed the send button by mistake so please allow me one more thought. My only complaint with this cruise is that I have never seen more rude passengers. I even saw rude behavior directed toward older and disabled passengers. The behaviors included rushing in front of others to board elevators, being unreasonably impolite to service providers and crude comments. Almost all cruisers I have met over the years have been polite and considerate. I hope I am not seeing a new trend. Anyway, I promised my wife we would cruise more after retirement so it is off to the Royal next week.

We also had the pleasure of enjoying this cruise. Simply stated the experience was outstanding. We went late in the season in hope of seeing wildlife and were not disappointed. Whale watching in Juneau was as excellent as described in earlier posts. We also went to Haines and had a fabulous day viewing brown bears, eagles, goats and otters. Glacier Bay was the experience of a lifetime. On the ship the services provided were outstanding and the food was very good. We had anytime dining and only had to wait a few minutes one night. We went to the Horizon several times and were pleased with the quality of the food. We will invest in a coffee card on our next cruise. The entertainment was not the best I have ever experienced but was enjoyable.