we were booked on trip and our passports were stolen when we got off the bus in New York City on Nov 9 2014, we went to board the cruise ship and they would not let us on. We returned home and sent a request to get a credit voucher from the cruise line explaining what happened. They would not give us any kind of credit and basically said we should have bought travel insurance.
We are very upset with the cruise line it was Norwegian on the Break away, just make sure that your coverage you purchase has this option in it.
Too late to buy travel insurance?
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we were booked on trip and our passports were stolen when we got off the bus in New York City on Nov 9 2014, we went to board the cruise ship and they would not let us on. We returned home and sent a request to get a credit voucher from the cruise line explaining what happened. They would not give us any kind of credit and basically said we should have bought travel insurance.
We are very upset with the cruise line it was Norwegian on the Break away, just make sure that your coverage you purchase has this option in it.