Having just returned from this cruise I feel that Oceania's offer of $500.00 is a derogatory one, in as much as they are keeping all the compensation in house. If they had any regard for customer care and retention the offer should have been for a credit against this particular cruise and not for a future cruise. Many people for whom this was a once in a lifetime trip will not cruise again or choose to cruise again with Oceania therefore the compensation is no good what-so-ever to them. Shame on Oceania!
Oceania Regatta - Propulsion Issue - Anyone onboard current voyage?
in Oceania Cruises
Posted
Having just returned from this cruise I feel that Oceania's offer of $500.00 is a derogatory one, in as much as they are keeping all the compensation in house. If they had any regard for customer care and retention the offer should have been for a credit against this particular cruise and not for a future cruise. Many people for whom this was a once in a lifetime trip will not cruise again or choose to cruise again with Oceania therefore the compensation is no good what-so-ever to them. Shame on Oceania!