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AlpineDiver

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Posts posted by AlpineDiver

  1. We just were on a cruise on Celebrity Silhouette. Unfortunately we had to leave the ship during the second last stop, due to medical issues including a stay at the hospital.

     

    Unfortunately I never received the final statement, even though Celebrity did charge the credit card at the end of the full cruise.

     

    Does anybody have an e-mail address of telefon number from Celebrity, where I can request them to send me the statement?

     

    Thanks a lot for any help.

  2. Have you tried the Create Account link on the new website? Select Login, then there is a Create an account link below the Sign In button.ed718b398fe840dd68cd6d5e779a1118.jpg

     

    And don’t you think they should have gotten rid of the “or username” prompt on the sign in page by now?

     

     

    Sent from my iPad using Forums

     

    Thanks. The "username" is correct for the switch from the old "username" to new "e-mail" account access. The "Create an account" only creates a new RC account, but does not enable any setup for a new C&A account.

  3. Does anybody have an idea on how to get a new C&A account? Is the only way to contact C&A by mail? They used to have a possibility to add the past cruise and create a new account (not for me, helping family in getting this started).

     

    The new website itself seems to work pretty well for me except for some missing features, which probably will be added soon. But all past and booked cruises are showing up and my points are correct also.

  4. Explorer is supposed to be his ship now. I can't plug him into the spread sheet until he starts and I forget to manually put him on Explorer. There's supposed to be a rotation on EX May 15 and that's when his name will show up on the chart

     

    Thanks for the answer and all your work on keeping up this information.

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