We were in Dublin and were supposed to depart for Holy Head, Wales on May 31. We had booked a BusyBus tour of Wales for June 1, 2015. We found out on May 30 that the ship would not be attempting to dock in either Holyhead or the Guernsey Islands because of high winds and rough seas. Members of our group notified Peter Rosenfeld, the owner of Busy Bus, of the situation. He promptly replied that he was sorry for our disastrous situation, but that he was only refunding 50% of the fee we had paid. He quoted various paragraphs in a contract we had never seen. My emails to him were unanswered and as yet we have not received any refund. STAY AWAY FROM BUSYBUS!! Other ground suppliers at Holyhead credited the full amount of their fees since the we had nothing to do with the problem. :mad:
Holyhead Busy Bus
in British Isles/Western Europe
Posted
We were in Dublin and were supposed to depart for Holy Head, Wales on May 31. We had booked a BusyBus tour of Wales for June 1, 2015. We found out on May 30 that the ship would not be attempting to dock in either Holyhead or the Guernsey Islands because of high winds and rough seas. Members of our group notified Peter Rosenfeld, the owner of Busy Bus, of the situation. He promptly replied that he was sorry for our disastrous situation, but that he was only refunding 50% of the fee we had paid. He quoted various paragraphs in a contract we had never seen. My emails to him were unanswered and as yet we have not received any refund. STAY AWAY FROM BUSYBUS!! Other ground suppliers at Holyhead credited the full amount of their fees since the we had nothing to do with the problem. :mad: