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Posts posted by gleneagles
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So sorry to hear your news,
I finally received an email from Right Path today saying my claim has been approved, but not all the additions such as Airport parking etc will be refunded. I have had to phone both Right Path and my own Travel Agent, Planet Cruise continuously throughout this process to get to this point.
If your booking was ATOL approved then you should be able to claim I would think as ATOL approved bookings are guaranteed to be dealt with in these circumstances. I would contact ATOL.
Good Luck
June
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My problem seems to be in relation to the communication between Rightpath Claims and Planet Cruise, the travel agent company I booked with. Rightpath say they have not received necessary information from Planet Cruise and Planet Cruise say they have given the correct information to Rightpath re the booking fee.
I am now getting more and more annoyed with this whole process and cannot wait till it is finally resolved.
J.
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That's good news, and I relief I'm sure. I am sure I shall be reimbursed in due course as the system does seem to be progressing.
Best wishes,
June
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Thank you so much for your response. I am really grateful and will certainly call them tomorrow. I have not bee very lucky in their email replies, so perhaps this might help.
Kindest wishes,
June
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Many thanks for your reply, its reassuring news that things are progressing, albeit slowly.
Given the number of claims and complexity of the situation overall it is to be expected I guess.
Take care,
June
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Hello there, Just wondering if anyone else is still waiting to be reimbursed for their Voyages of Discovery cruise following the collapse of this cruise line? I don't seem to be getting much info on the progress of claims.
June
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I shall be on the Epic 20th Sep Mediteranean cruise, anyone else booked for this?
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Thanks Joe, much appreciated.
June
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thanks for this. have booked but not sure what to expect. not used to just sharing a table etc. all new to me
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thank you I'm just getting familiar with these sites, so much appreciated.
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I'v just booked this for the Barcelona - Southampton cruise on 20th Sept. and it was free, so I've booked it - hope it was not an error.
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Hello all, I am new to cruising and new to solo cruising. My first cruise will be on 2oth Sept from Barcelona to Southampton, flying to Barcelona then transferring to the port. Getting quite excited and a little nervous now.
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Hello everyone, I am a new solo cruiser and wondered if anyone was booked on Norwegian Epic, Barcelona to Southampton on 21st September.
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Hello there, I will be taking my first cruise on Norwegian Epic on 20th September from Barcelona and was wondering if there were any others who would be joining that cruise. I will be flying to Barcelona and then making the transfer to the Port from the Airport (haven't yet booked the transfer). I look forward to hearing from you.:)
Voyages of Discovery and Swan Hellenic
in Other Cruise Lines
Posted
Agree entirely and I hope you are now in a position to progress your claim satisfctorily. It has been a situation I would not wish to experience again, albeit I am now a bit wiser.
Good luck and best wishes,
June