vickyelse

That’s good, glad you had a good experience. We’ve been both midship and fore on our many past cruises so never faced this before.

Known to NCL , obviously not to me! Don’t know why you want to invalidate my experience but that’s on you. here’s the video showing the level of vibration in the room. Anyway I’m done with NCL. 9253618D-8731-42EB-AB68-C695D6AAAED6.MOV

We did not lose them even though we told them we wanted a clean downgrade so that we would be clearly eligible for a refund/credit on our cruise fares. They flatly refused to grant our request and as I suspected, are now using that as justification to offer us only a token credit. This is a known issue in the aft section of the ship, as discussed here, and NCL should disclose it during booking. Those who don’t have a problem with it will go ahead and book, and those who do will choose a different part of the ship. This was NCL’s responsibility but we are bearing the substantial cost.

Hi, it’s noted as aft on the map even though it opens on the side, because it’s still at the back of the boat—the last cabin before the ones that open to the back. The concierge did everything she could but the ship was full.

To update on our situation in the noisy/shaking aft Haven on Norwegian Jade (room 14514), we were finally moved to a standard balcony room and able to sleep after 3 days. NCL has refused to refund the vast difference in cost between Haven and balcony, offering only a token amount. We therefore canceled two forthcoming NCL cruises and will not be sailing with them again.

On the Jade right now and can’t sleep, the engine vibration is so bad. Cups rattling, mirror shaking. Aft Haven room. This was a big splurge so I’m kinda heartbroken. Will be asking to move tomorrow morning.