hazelk

1 hour ago, rumbalizw said:

Is it the cruise that sails on 11th Feb ? 

Yes although we join it on the 10th.

On 11/4/2022 at 5:06 PM, slug33ukuk said:

Sugar Cane club and Spa  outstanding

 

We are looking at booking I assume the same cruise but three nights in a hotel, we are being offered the Sugar Cane, glad to hear you recommend it. 

I was concerned over this too, we get our booster and flu jags on Saturday 8th October, antigen test is on Tuesday 11th in Barcelona a day before our transatlantic cruise.  I called my doctor who assured me the booster would have no affect on my antigen test. 

We just got an email tonight informing us of our upgrade.

Has anyone received their point from last months power up?
 

If we receive the August point I am five points short for Elite, add tonight’s and I am there, unfortunately we sail on the 12th October, what’s the chances of the points being added before we sail as they say within 14 days of month end.

We have bid in three categories, two are shown as pending the other shown separately allowing us to amend our offer, as we have never done this before I am a bit confused as to why they are different?  
 

Hi, sailing on Bliss in April, does anyone have a menu for Maltings they can post? I am looking in particular for the price of Eastern Legacy, I am hoping it is available in the premium drinks package.

Thanks.

Crazy situation with trying to pre-purchases OBC, in order to lock in the exchange rate, on Australian cruises from the UK.

 

Some months ago I looked at the cost of pre-purchasing OBC for our forthcoming Sydney based cruises and discovered that the website has the wrong exchange rate in that they use the £/$US rate rather than the £/$AUS rate.

 

A few months ago I looked at the cost of pre-purchasing $25AUS and got the answer that it would cost me £16.25.

 

Oops, I thought - this would appear to be the exchange rate of £1.54 that Princess were using for the US dollar at the time I booked (all very nice as the US dollar exchange rate is now more like $1.44) whereas the Australian dollar exchange rate is more like $2.00.

 

So, I phoned Princess and they quickly confirmed to check how many Aussie dollars I would get in a 'block' and was told it was indeed $AUS25. When I pointed out the error in the website exchange rate they quickly agreed it was wrong and that they would look into it and get it put right.

 

Three months later, they have not corrected the error and the exchange rate is still wrong and $25AUS of credit will still cost me £16.25 instead of the £12.25 it should cost me!!

 

OK this error is obvious, but the bottom line is that I am now reluctant to make any pre-purchases, or pre-pay for any tours, lest I end up discovering that I have paid over 30% more than if I had simply charged those purchases to my on board account and settled that by credit card at the end of the cruise.

Have you got anywhere on this issue? we now find ourselves in the same situation. Phoned Princess who just say that the AUD rate is the same as USD, was advised to email customer relations (they don't have a phone number) but by what I have seen elsewhere they can take weeks to get back to us.