quasimodo

The newest brochures are correct and is what will be sailed in 2017--berth in Greenwich, overnight in London, stop in Lofoten.

 

When the 2016 Midnight Sun itinerary was announced in 2014, it was announced as you just sailed it. It sold out quickly (by December, 2014, although cabins did become available from time to time as people had to cancel and then when wholesalers released their stock). Later, when the 2017 Midnight Sun was announced, it was a different itinerary. Viking had finally secured berthing in Greenwich and was able to add an overnight in London. The itinerary was adjusted. Because the 2016 was already sold out, the 2017 itinerary (with more dates to sell) became the itinerary that was featured in the brochures and on the webpages--and the 2016 itinerary became a footnote on the 2017 page for the cabins that might become available. So, the newest brochures are correct, they will be sailing to Lofoten in 2017 but not to Alesund, Bronnoysund or Bodo.

 

I'm just sorry that you did not pick up on the difference in itinerary sooner so that you could have re-scheduled your cruise to 2017 for the itinerary that you would have preferred.

 

 

 

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Thanks for your response, and I'm sure you are right. I have a brochure for 2016 and 2017 and it list the ports as I state without specifying that the cruise would be different year to year ... I see no footnotes to that effect. But I am probably making too big a deal of it. I enjoyed the cruise immensely and we booked 2 more. thanks

First let me say, we loved the cruise enough to book two more. We loved the food and the ship. Our small stateroom was wonderful ... loved the heated mirror and bathroom floor.

The excursions have been discussed. They need some organization, but we were generally happy with what we saw and did. Coastal villages are clearly different from river towns and that is ok with me.

I do have an issue with what can appear to be bait and switch. Yes, in a way, it happened with the excursions where we signed up for one excursion time and were randomly assigned another without consultation. More important to me is the cruise I bought was different from the cruise we received. The advertising which attracted me to this cruise specified a full day in London/Greenwich. Harwich is not London or Greenwich. We never got close to London. The closest we got to Lofoton/Svolvaer was the lovely Trollfjord, but it was not what we bought relying on the brochure. And what elese do we have to go by but the brochures they send? And the newest brochures still specify these ports. I understand changes must be made at times, but when significant changes like these are made it would be wise to tell people and give an explanation for the changes.

Change the advertising when changes are made. I know it is expensive but truth in advertising matters. You can save some money by sending them out every other month rather than every 2 weeks to a month.:p