ukkiwi66

This is the response I got back from R.C.I - Took them 11 days to reply.

Thank you for your email. We apologize for the delay in our response.

We are sorry to hear of your disappointment regarding the Beverage Package pricing. Recently, our beverage package pricing increased and coincided with the 20% promotion, which resulted in pricing that differed from previously advertised pricing and packages that were locked in at the older, lower rate. When a reservation is made through our Cruise Planner, it applies the best value that is available at that time. As beverage package pricing is now managed on a voyage basis, we advise that the pricing is subject to change and that the most up-to-date pricing information is calculated in our Cruise Planner (http://www.royalcaribbean.com/cruiseplanner). We truly apologize for the frustration this has caused you.

Thank you for choosing Royal Caribbean International. We look forward to welcoming you aboard the Oasis of the Seas next week.

Sincerely,

Trisha Jensen

Customer Service Representative

Thanks Merion_Mom [emoji106]

Ultimate package originally paid $487.34 - Now charged $446.04 - Discount = 8.4%

Shouldn't the new price at 20% discount be $389.88?

Looks like I've been overcharged by $56.16

Premium package originally paid $404.74 - Now charged $388.22 - Discount = 4.1%

Shouldn't the new price at 20% discount be $323.80?

Looks like I've been overcharged by $64.42

Just trying to get some feed back on whether R.C.I are falsely advertising 20% discount on there beverage packages.

Sailing on Oasis Of The Seas - 28th May 2016

We purchased the following beverage packages on 1st March 2016

All prices indicated below are in USD

Ultimate Beverage Package x 1

Premium Package x 1

Paid a total of $892.08 for both which includes taxes and gratuities.

Found recently that R.C.I were offering a 20% limited time special offer so I called them to ask for the discount.

They had to cancel my previous order by crediting my credit card the $892.08

They then charged my credit card:-

$446.04 for the Ultimate beverage package special offer

$388.22 for the Premium beverage package special offer

Grand total of $834.26

According to my math - I only received a 6.5% discount.

Are R.C.I wrongly advertising 20% discount offer?

Just paid our beverage packages.

R.C.I -Oasis Of The Seas - 28th May 2016 - 7 day trip

Ultimate Package - Charged $446.04 USD

Premium Package - Charged $388.22 USD

The above are based upon the 20% special offer being offered at this moment