mrsjetson28

Scenic Cruises.

Received letter that "unused days" would be refunded. Told at least 90 days to receive check. No mention of refund for other expenses. 

Budapest to Amsterdam. Have no idea about the buses. Crew said there was an empty sister ship upriver we could all go to but company hadn't prepared it, even though the water levels had been predicted. Maybe cheaper just to dump us all out in Passau. Certainly not customer friendly.

Nope. Offered a letter to submit to travel insurance. 

Yes, asked to leave the ship today, a week early. And no assistance with flights, hotels, etc. Simply kicked out. Feel worse for the crew, who thought they had 3 more weeks of pay. Not handled by the company in any decent way.

Dec 11: Stuck in Passau on Scenic Opal. Being bused to all excursions. No ETA on moving the ship. Hate the buses 😞

Warning on Silversea. Although the Galapagos was awesome their ship, crew, food was nothing I hope to experience again. They use the same ship to Antarctica. Read their reviews carefully. Many poor. I would avoid.

We just had friends return from a May cruise on Quest after more than 12 happy Seabourn cruises prior. Hated it. Said staff cuts in all areas made service slow and inadequate. Food not up to par. Staff told them the line has changed and is trying to cut costs. Complaints to management ignored. We saw the letter they wrote to head office which still has not received a response. They cancelled their Seabourn Xmas cruise and that's probably the end of their being Seabourn cruisers. We are booked later this year and are considering cancelling, although we are also Seabourn loyalists. Another couple we know (with 200 Seabourn days under their belt) that knows this couple has already cancelled their October cruise and rebooked on Oceania. So –has anyone else been on Seabourn recently and survived??