PinkFloydActuary

So...I was reading here about what side of the airplane to sit on to fly in to Anchorage and wanted to verify what side I actually was on. When logging into the Alaska Airlines website, I learned they moved my flight up by two hours...I guess I'm used to any other airline sending me a notification that had happened, and I know I'm six months out - but at least this taught me that I will need to keep an eye on flight times myself.

With the new flight time, I needed to change my car rental pick-up. I went to the Avis Alaska website, punched in my confirmation number and name - screen pops up that they don't have a record of it :( Tried the Skagway one for later in the trip - same issue. Now I'm feeling nauseous. I sent them an e-mail last night, didn't hear anything yet, but as of this morning, both reservations are back in the system, so maybe they had their servers down or something last night. Still need to fix my arrival reservation.

In the meantime, while looking for thoughts on Avis Alaska here, I learn the Juneau downtown Avis is now closed and in limbo. As you can probably guess, I have a reservation here as well, and this closure was news to me. I probably will see what Juneau Car Rental has to offer in case they don't get their act together.

So the question (outside of what next?) - since I need to rebook my Anchorage rental, have people found more/the same/fewer issues going through mother AVIS vs. AVIS Alaska? I'm not sure of the relationship between the two...

Thank you everyone for the welcome and the advice!

Sorry, folks - I've tried reading as many threads on this as possible, but I still am not certain what to do. We're cruising for the first time next summer, and I'm not used to having so much time to sweat all the details :)

We'll be disembarking off the Star Princess on a Saturday morning (7:30am). It looks like there is a flight from YVR to Chicago that departs at 1:41 pm. Judging from other threads, this should be enough time? It will be my wife and two tweens. Should I dismiss the cruise transfer to the airport as an option? I think that's probably the most expensive option, but I'd like to go with the easiest, least stress-free option here.

Thanks in advance. I'm really stoked about this trip - I have spent A LOT of time reading here - this is a really great community.