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aberfoylespring

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Posts posted by aberfoylespring

    New Program called "The Key"

    in Royal Caribbean International

    Posted

    3 minutes ago, Blondiemomm said:

    If you only purchase for one person and not the entire room it will be voided. We saw a couple who tried this scam and only bought for them and not their children (kids were 9& 11) when they checked in it was voided for them. They argued that "they did this last time with no problem". So annoying. It should be revoked AND they should be fined. RC needs to modify the check out to make it mandatory like the drink package. You cant just put one and check out. 

     

    I agree with you. It showed available to be purchased, so I selected all 3 guests, but got the error after clicking "Add To Cart".

    It should either show "Sold Out" on the front page, or present error message when selecting a single guest.

     

    Anyway, it is not a big issue for me. Just curious why system allows single guest checkout😁

    New Program called "The Key"

    in Royal Caribbean International

    Posted · Edited by aberfoylespring

    Hello,

     

    My understanding is, when purchasing "The Key", you must select ALL guests (6+ year old) in the same room then check out.

    Today, when I did this (selecting all 3 guests) and clicked the "Add to Cart", I received the error.

    ERROR

    UNABLE TO ADD ITEM TO YOUR CART

    There was an issue with adding the item to your shopping cart. Please contact Customer Support if you continue to experience this issue. Sorry for the inconvenience.

    Inventory not available

     

    "Inventory not available" explains the reason. I am ok with it.

     

    However, the strange thing is, if I choose a single guest (myself or my wife), not choose other guests, click "Add to Cart", the purchasing went through successfully. It shows the Amount Due and CheckOut is available (I click CheckOut, and it asks my information..). Of course, I stopped there and did not purchase it.

     

    My question is, what will happen if only one guest in the room purchased "the key"? Anybody encountered this situation or had this experience?

     

    Thanks!

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