Paula O. White

We are sailing on the Meraviglia out of Miami on August 16. All online information (that we can access)is complete.This has been confirmed twice by our travel agent in conversations with the MSC staff.Yet we cannot print anything, and continue to get the message that all required information has not been submitted.We are getting anxious.The travel agent was told a few days ago that "this" would be fixed by Friday, August 6 and all our documents would be mailed to us including the elusive health Questionnaire. Is anyone else on this sailing and have you been able to complete the REQUIRED online check in? We are getting worried.

On 7/24/2021 at 6:53 PM, amygutman said:

This is a bit of a comedy of...well...something. 

Everyone on this thread is so helpful! However....

 

Tried a different browser (no luck)

Tried using the MSC for Me app - not currently being used for the Divina

Tried talking to an MSC rep...51 minutes on hold, then got disconnected. At least I got my kitchen and bathrooms cleaned while I waited on hold 🙂 

 

I'm just concerned as our shuttle is dropping us off at the port at 1100. We are used to NCL where you can pick your boarding time, but are worried if we don't complete the boarding with all of the photos uploaded, vaccine cards, etc, that we will have a late embarkation. I'd really not love to wait on the dock for hours - and don't want to change my shuttle reservation in the case we get an early boarding. 

 

I understand that YC does not = early boarding and I can understand, especially with the new safety protocols but it is very frustrating as I am a very neurotic travel planner. Warmest, Amy