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Posts posted by packedcountdown
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Holy Moly!!!! Murano it is! Thank you for everyone's input...:):):)
Congratulations! Glad you chose Murano. There's a nice discount - 20% - if you reserve the first night. The lobster cooked table side is amazing. So is the Chateaux Briand served table side if you don't like seafood. There is so much food that I highly recommend skipping lunch that day.
Death in Family and Premature Disembarkation
in Celebrity Cruises
Posted
I am so sorry for your loss and I'm sorry to hear of your unfortunate situation with Celebrity. This is not acceptable.
I would suggest that you contact the executive office, I believe it is now called OneTouch@celebrity.com. Explain your situation and request assistance in an unfortunate situation. By the way, if you charged your beverage package, excursions, etc. on your credit card, you can put those charges into a dispute with your credit card company. The law states that you do not have to pay for goods or services you have not received. Good luck.
And, yes, I had a similar situation when my husband and I were made to disembark 4 days into our 15 day cruise on the Eclipse. I was told that once you step foot on a ship the full fare and all other charges are non-refundable.
Good luck.