Seaway1308

Unfortunately we had a disastrous cruise recently. Pacific Eden E642 14 days

We are very unhappy with the lack of response from P&O after I informed them that I had been bitten both in the afternoon and evening of departure. I was suffering, with itchy inflamed soreness for the entire 15 days of the cruise. We were moved to a downgraded interior cabin for 4 days. It was unacceptable, unsatisfactory and inconvenient but we were given no other option. The Accommodation Manager then put us back into the original cabin (after fumigation) without thorough inspection and I was bitten again on the face and chest. Now I became furious. I was shocked that they exposed me again and increased my suffering even further. In total during the 15 days, we had to unpack our suitcases 4 times. We lost most of our holiday time in moving, in discussions with management, in recording the events in detail and taking photos.

The rest I spent in misery, embarrassment, distress, inconvenience and pain

Every word that I wrote can be verified and every event was witnessed by Pacific Eden Management. I have not written or spoken one word of exaggeration of this entire experience and I have photographed every relevant aspect.

We have been very discreet thus far in not publicizing the facts but now we are out of patience asP&O have not made any acceptable, adequate or fair and just offer of compensation since we reported the facts about the unhealthy, unclean and unsafe conditions onboard P&O including the bed bugs, moldy bread at breakfast in the restaurant, flies in the restaurant drinking water, scum, foreign bodies, rust, hair and grot that came out of the pipes when I turned on the spa.