doitalone

Oh - my customer service lady refunded the trip for me. 7 to 10 business days to process for the actual cruise, but the onboard purchases are already back to me.

9/5/2017

MSC Divina (updated September 6, 10:30am)

Hurricane Irma has now been elevated to Category 5 and is strongly affecting ship operations across the entire Caribbean region. The state of emergency has been called across all of Florida and a number of islands in the area.

Due to these extraordinary circumstances, as the safety of our guests and crew is our number one priority, MSC Divina will now head directly to Miami where she will arrive in the morning of Thursday, September 7, ahead of the Port’s likely closure on Friday, to allow guests who wish to disembark to go home. As soon as the disembarkation is completed, the ship will sail to Cozumel (Mexico), beyond Irma’s reach, allowing those guests that wish to remain on board to continue their cruise. She will then stay alongside there until it is safe for her to return to Miami.

Guests who disembark on Thursday will receive a refund for the two days shortening of their cruise vacation and, in addition, will also get a voucher for a 25% discount on the price of a future MSC Cruises vacation. Guests who will continue the cruise after Thursday’s call to Miami will also receive the same voucher.

Due to the timing of Irma’s likely arrival to the South Florida coast, it will be impossible to complete the turnaround operation scheduled for Saturday, September 9. For this reason, we have taken the difficult decision of cancelling MSC Divina’s next cruise originally scheduled to sail on that day. Guests scheduled to depart on this cruise will have the option to either be reprotected on another MSC Cruises vacation or receive a full refund as well as a 25% discount voucher on the price of a future cruise.

It was on the site, but then they took it down - I mean their site sucks so it's not surprising.

I called the 800 number tonight - they said they would have info on the 9th decided tomorrow. I don't think there's anyway they don't cancel if they are announcing tomorrow because there's still so much we don't know.

9/5/2017

Hurricane Irma has now been elevated to Category 5 and is strongly affecting ship operations across the entire Caribbean region. The state of emergency has already been called across all of Florida and a number of islands in the area.

With the hurricane now forecasted to hit Florida on Saturday and the USCG warning regarding a possible closing of Port Miami as of Friday, we have decided to deviate MSC Divina from her current itinerary and she is now scheduled to arrive in Miami on Thursday morning. There, guests who wish to disembark and return home will be able to do so.

As soon as the disembarkation is completed, the ship will sail to Cozumel (Mexico), beyond Irma’s reach, allowing those guests that wish to remain on board to continue their cruise holiday. MSC Divina will sail back to Miami to end the cruise as soon as the weather conditions allow it and the emergency is over.

Our global Operations team is closely monitoring Irma’s expected path over the coming days in close cooperation with the relevant entities. We will continue to monitor the situation and communicate any further changes as required.

Nothing about ours - but safe to say I think we're screwed

NLC and RCI both canceled their 9th out of Miami I believe.

I suspect MSC will follow suit soon enough.

They've lifted the tolls in Florida starting this morning to get everyone OUT, and MSC is delaying telling people like us not to come in so that they get to steal our money when the cruise doesn't go out and that puts us in danger. It's BS.

The thing about this storm is yes, it could make slight changes from the GFS and Euro, but because it's already WEST of Miami, even if it "heads out to sea" based on it's size and location, Miami is still screwed.

They really should call at least a delay until Tuesday morning. And they aren't going to bring the ship in early - because early enough right now would have us leaving Friday mid-day - which is too far in advance for many of the people who have purchased tickets, etc.

Don't worry they will do what is best.

What is best is being a little more transparent. Their message of "At this time no changes to future cruises are expected. " is bs and anyone who pays attention to weather knows it.

I am frustrated too. I'm supposed to drive down from DC but my understanding is if the models hold as they are, officials will do mandatory evacuations of Miami for Saturday.

Then, the models have it not leaving the area until MONDAY at the earliest. If that's the case, we are totally screwed. The cruise would be down to 4 nights, and I don't even know if I can convince my friends to drive down there to *maybe* get on a cruise, and MSC won't refund us if it actually goes out.

We are supposed to leave in two days, I just wish they gave us options.