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SIMS01

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Posts posted by SIMS01

  1. This seems crazy to me. If the cruise is not able to depart on the scheduled day due to weather, or other circumstance, a full refund should be immediately provided. This is not about fine print, this is about doing the right thing.

     

    My cruise is scheduled to leave San Juan this Saturday. My flight connects in Tampa on my way to San Juan. I don't know if my flight is going to be cancelled, but I do know most flights to and from San Juan have been cancelled. RCCL should have already contacted me and other passengers and offered refunds to discourage people traveling to a disaster zone. There is no rational answer other than greed. I am still going to do my best to get there, but I won't forget how this is handled by RCCL... that said, they still have time to do the right thing.

  2. I have been looking at SJU airport in San Juan. We are scheduled to fly in on Saturday, then board the Adventure of the Seas. It appears that many flights have been cancelled but the airport is up and running. I'm keeping my fingers crossed that we can fly in from Tampa on Saturday morning.

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