A.J. Smith

Would love to respond to the Scenic comments however its almost 3 weeks since we left the ship and 2 weeks since we wrote to scenic who were to contact us ASAP and we are still waiting. Perhaps its time for legal intervention to get them to address the injury and other issues we encountered.

New Scenic, Not Happy at all. :mad::mad::mad::mad::mad:

We have just returned from this cruise on the Scenic Gem, it was our third cruise with scenic and we and other passengers were very disappointed. As we indicated to the crew if this had been our first cruise we would not have booked another one with Scenic. Many issues with the cruise and the common theme was that passengers felt the standards on Scenic had dropped, certainly lacked a variety on the menu and the meals were very small. Often we had the need to source food from off the ship. For those of us with food intolerance issues we also found that unlike previous cruises this cruise had limited options and on two occasions the wrong information resulted in intolerance reactions and therefore lost a day each time.

It was so bad we talked to the management about leaving the ship on day 4.

Still waiting for scenic to respond to the more than 10 issues we formally raised with their quality manager and also injuries that we suffered. We are now looking at what options we have to follow up in a more formal manner.