mat105

7 minutes ago, JaneStarr said:

I feel terrible for you. Don’t know if it will help, but I found this recently updated info on the Port of Chioggia. It has a Meet & Greet phone number that might be worth calling to at least find out where you need to go for embarkation/

https://www.azamara.com/static-assets/resources/Port-Information/Venice-Chioggia-Port-Directions.pdf

 

Jane,

Thanks for the info. I will go to hotel reception and see what the charge will be to call the number.

To say there have been problems is putting it mildly.

I have been trying to figure out how to get to the cruise port. I have tried calling them.. no go (I work 7AM to 530PM Monday-Friday and when I call their lines are closed so they can help customers sailing in the next 30 days (Funny.. I am sailing TOMORROW) and am in Venice, still with NO way to get to the port with my 92 YEAR OLD mother.

I tried booking a transfer online even this morning and the website does NOT work the windows don't scroll, it tells me I owe money I do NOT owe, etc. PLUS there is NO information of even where the transfer BOARDS to take us to Chioggia.

For 3 weeks I have been telling myself and posting that the issues will resolve and I and others will be able to get things straightened out. But my cruise departs TOMORROW and I am in VENICE with NO WAY to get to Chioggia Port to even BOARD the ship!!!

Suffice to say I am not happy at this situation.

I used the contact form on the website TWICE. Not a single response.

I have not cruised lots.. 6 or 7 cruises the last 12 years, but I have NEVER had any kind of problems this 5 1/2 STAR cruise  has given. I honestly don't know if anything the cruise line does at this point can assuage my frustrations. This is certainly not what I expect from a 5* cruiseline. 

Is the building in the center of this clipabove the terminal building for Chioggia cruise port?

I'm taking this cruise and wouldn't mind meeting a few people, maybe making new friends. Anyone else taking this cruise please post or message me.

Does anyone have suggestions for the best view(s) when Caribbean Princess travels the locks? How about the pools? Is one better than another?

Does this ship have machines for passengers to do their laundry?

I'd be interested in his as well as just upgraded to a balcony...and hopefully I picked the good side!

Oh I so hope the OP addresses that the ship got stuck for over an hour on a sandbar after we left Curacao ... thought we'd be wearing out the thrusters as the ship went round and round as if turning on an axis.

 

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That sounds like an interesting time...a little excitement/nervousness and all. As long as nobody got hurt and no stops were missed all is good!

Wow looking at some of these other upsell deals, the one I received today doesn't seem so good! ocean view to premium balcony $149 11 day Panama Canal cruise from Fort Lauderdale 12/10-12/20