B1950

Why not be upfront and share some of this information to the guests? I do not believe this was in a not necessary to know category. Letting peoples imagination run amuck is not a good idea. The whole way this situation was handled needs to be addressed. Yes, it is known the cruise lines have the "right" to change their itinerary, but when a couple of the most sought over pluses of the entire cruise. I had 2 sets of customers literately cancel their trip.....the wish they expressed was it would have been nice to be offered to change to a later date, that was not offered. Just saying......

Have a client that is going on the POA in the next few weeks. The booking was made by the guest directly with the cruise line. A notification has just been received that they are cancelling the last day in Kauai and I think a shortened time in Maui. The ship will be coming into Honolulu on Friday instead of the normal Saturday. They were offered either 25% of a future cruise or a credit for 1 night of the cruise and the cruise line is paying for the one night hotel in Honolulu. The only statement was the POA was going in for a technical dry dock for repair but the ship is safe for guests. Has anyone else heard about this?